Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I add multiple leads or contacts directly to an agent in BUSY?

To add multiple leads or contacts directly to an agent in BUSY, you need to follow the below steps:
Step 1: Go to Administration, then select Masters, then select Salesman, then click on Add.
Step 2: Add the relevant information, and you can add multiple leads or contacts directly to an agent in BUSY.

What is the process to update master data after making changes to inventory setup?

The process to update master data after making changes to inventory , Follow the steps below :
Step 1: Take backup of your company from backup data option present in company menu
Step 2: then open company and go to house keeping menu
Step 3: Select update master balance and run the process

How to set upper limit in round off for GST amounts in BUSY?

To set an upper limit in round off for GST amounts in BUSY, follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Click on Bill sundry and choose gst bill sundry from modify or list option.
Step 3: Now enable round off bill sundry amount and then set upper limit.

How to mention GST number while creating a sales challan in BUSY?

To mention the GST number while creating a sales challan in BUSY, you need to enter the GSTIN in the party master. You can directly open the party master by using the shortcut key Alt+M and then add the GSTIN in the account master. It will automatically reflect in the sales challan.

How do i create a Unit as name of Packet in BUSY?

To create a Unit master in the BUSY ,please follow below steps:
Step 1: Go to Administration menu and then select Masters tab.
Step 2: Here you can choose the Unit Option and click on the Add option.
Step 3: Now you can set the name of Unit As Packet and save the configuration.

How do I register an overseas supplier as a vendor in BUSY?

To register an overseas supplier as a vendor in BUSY, you need to create a new party by using these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Select Account and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Address, Country, etc then save it.

Is there an option to add a customer address in the software?

 If you want to add  Customers Adddress in BUSY you can follow these steps:
Step 1: go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: On the account master page, enter the required details such as Name, Group, Address, GSTIN, etc

How can I change the name of a party in BUSY?

To change the name of a party in BUSY, follow these steps:
Step 1: Go to administration menu then Click on masters option.
Step 2: Select account tab and then choose the account name from modify or list option.
Step 3: Now edit the party name as per required then save the account master.

How can I edit or update customer groups in BUSY?

To Modify or Edit the account group master , you need to follow the below steps:
Step 1: Go to Administration then click on master
Step 2: Select the account group tab then click on modify option
Step 3: Now select the account group master and modify the same as per requirement

How can I modify the price in the item master?

To modify price in the item master, follow these steps:
Step 1: Go to administration menu then Click on masters option.
Step 2: Select item tab and then choose the item name from modify or list option.
Step 3: Now edit the sale or purchase price as per required then save the item master.
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