Frequently Asked Questions

The process to update master data after making changes to inventory , Follow the steps below :
Step 1: Take backup of your company from backup data option present in company menu 
Step 2: then open company and go to house keeping menu 
Step 3: Select update master balance and run the process

Yes it is possible to change name of item that has already been used in voucher :
Step 1: Go to administration then masters 
Step 2: Select item option then click on modify 
Step 3: Now mention the item master name and open 
Step 4: Change the item name and save master 

To change the UQC units from NA to correct codes in BUSY, you can go to the administration section, then to the unit master list. From there, you can select each unit and update the UQC code to the correct one. Make sure to save the changes after updating each unit.

To fix the issue of BUSY showing invalid GST number even though the number is correct, you can try the following steps:
 Step 1. Double-check the GST number entered in your profile to ensure it is correct.
 Step 2. Verify that the GST number is active and not suspended or expired.

To add the GSTIN in the account master follow below given steps:
Step 1: Go to administration menu and select masters from it.
Step 2: In masters menu select accounts then click on modify option.
Step 3: IN account modify window navigate to the left hand side to add the GSTIN of the party.

Find out the steps to check if getting error of hsn code 
Step 1 : Open the voucher 
Step 2 : Select that item which hsn code is showing error 
Step 3 : Open that item master in modify mode and validate that hsn if showing invalid then rectify that first

For correction in opening balance of asset please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Account
Step 4:- Modify, select asset and change opening balance
Note:- Opening balances only change in begining of the year in continous year closing balance will carry forward as a opening for next financial year

To delete an item that has been used in a sale purchase order,please follow steps: 
Step 1: Check item in the Unused master list .From there you can delete directly . 
Step 2: Remove that particular item from the every transaction. 
Step 3: After this you can delete the item permanently. 

Sundry creditor group should be selected while create party master for purchase in BUSY by follow these steps:
Step 1: Go to administration section then click on master.
Step 2: Choose account then click on add and create account master by specify the account name, sundry creditor in acc group and other details.

In BUSY, you can configure the sales and purchase pricing in Item master by follow these steps:
Step 1: Go to Administration then click on master menu
Step 2: Select the Item master option and click on Modify option.
Step 3: Update the sales and purchase price in item master then save the configuration.