Frequently Asked Questions

If the salesman feature in enabled in company then follow the below steps to add a salesperson:
Step 1: Go to administration menu then select masters option.
Step 2: Select salesman or broker option and click on add.
Step 3: After opening it enter the required details name, address, broker account etc then save.

If the party balance appear in incorrect group, you can change the account group by follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Select the account tab then click on modify option
Step 3: Now, Update the correct group in account master and save the same.

You can update your billing details from the edit company option and for the party from the account master.
 Pls follow the below steps.
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Modify
 Step 4: Then select the account then update the billing address and save it.

To remove HSN from the item master follow below steps:
Step1: Go to Administration menu and then click on masters section
Step2: Now click on Item option and click on modify and then select particular item 
Step3: After that remove HSN code from the specify HSN/SAC code option and then save the changes

To add GST rates in BUSY, you need to follow these steps:
 Step 1: Open your company, then, go to Administration tab. 
 Step 2: Select Masters the click on Tax Category.
 Step 3: Click on Add and enter the required details such as Name, Type, Tax Rate, etc. and save.

To add cess rate in tax category, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters then click on Tax Category.
Step 3: Click on Add and then enter the necessary details such as Name, Type, GST Rate, Cess Rate, etc and save.

To enter new customers into BUSY, you can follow these steps:
1.Open BUSY.
2.Go to the Administartion, 
3.Masters , add
4. Select "Accounts" 
5. Choose the ledger group as "Sundry Debtors" .
6. Enter the necessary details such as customer name, address, contact information, etc.
7. Save the information to create the new customer in BUSY.

To correct item names in BUSY,follow these steps:
Step 1: Click on administration and then click on masters.
Step 2: Select item option and search for the item with the incorrect name, select it, and click on the Edit or Modify option to update the name and ensure the new information is accurate.

For configure account optional field follow these steps: 
step 1: Go to administration then go to configuration 
step 2: Then go to master configuration take master type account
step 3: Take No. of optional field 
step 4: Mention name of field and take type as per your requirement and save configuration.

For the same, you need to specify correct HSN code in item master
If your item relates to goods then specify the appropriate HSN code for goods. If the item relates to a service, then specify the corresponding HSN code and validate it to confirm the accuracy of the HSN code.