Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Why is IGST showing as local gst instead of central in my sale voucher ?
To correct the gst showing local in IGST , follow the steps bellow:
Step 1: Go to administration then masters
Step 2: Select sale type then modify
Step 3: Mention the sale type you chose in sale voucher
Step 4: Chenge the region to central and save the sale type
Is there a standard format to view all the items in the master list?
Yes, there is a standard format to view all the items in the master list in BUSY Accounting software by following below steps:
Step1: Go to Administration menu and click on masters submenu.
Step2: Then click on item and then list and select standard format to view the list of all items.
Is there a way to view only the party master in BUSY Accounting Software?
Yes, in BUSY, you can view only the party master by using these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Account.
Step 3: Click on List and can select All Account or Group of Accounts then can view list of your parties.
How can i correct the spelling or misplaced words in some master in BUSY?
In BUSY, you cam simply edit or modify master to correct the spelling or misplaced words in master by follow these steps:
Step 1: Go to administration then click on master menu
Step 2: Select the required master then click on modify
Step 3: Now, correct the spelling and save the master.
I'm trying to add my vendor's address but it's not accepting it. How can I add my vendor's address properly in BUSY?
To update the vendor or party address in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account option then click on modify tab
Step 3: After access the account master in modify mode, update the account address and save the master.
How can i update the UQC in unit master to avoid error during e way bill and e invoice generation in BUSY?
To update UQC in unit master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose unit option then select modify tab.
Step 3: Select the required unit master and update the UQC for e way bill and e invoice then save the master.
I added a new account in the masters but it's not appearing when I do a sale transaction, why is that?
It is possible that the new account has been created, but you have mentioned it in the wrong group, such as Expense or Income. Change the group to Sundry Creditors or Debtors. Ensure you have saved that account properly. If the issue persists, contact customer support for further assistance.
What is the process to add a new customer in BUSY Accounting Software through a hired CRM person?
If you want to add New Customers in BUSY you can follow these steps:
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: On the account master page, enter the required details such as Name, Group, Address, GSTIN, etc
How can i pre define transporter in party master to pick it automatically during voucher entry in BUSY?
To pre define the transporter in party master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose account option then click on modify tab.
Step 3: Select the required master then update the transport master in transport field in party master and save it.
How can I validate whether a supplier is registered or unregistered and under which scheme they come?
If the supplier has a GST number then it is a registered supplier and if not have the GST number then it is unregistered supplier. To know under which scheme they come, you can validate their GSTIN while creating their account master by clicking on validate GSTIN online button.