Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to maintain bank details of parties in BUSY?

To specify the bank details of parties in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select masters.
Step 2: Select account option then click on modify and select the party name.
Step 3: After opening it specify the bank details on right side into then save.

How do I add new users to the system?

For adding new users to the system, go to the administration section and select the User option. Click on Add option and enter the username and password for the new user and give the rights from menu rights option then click on save button to add the user in BUSY.

What are the HSN codes for various products?

HSN code stands for Harmonized System of Nomenclature. This system has been introduced for the systematic classification of goods all over the world.
HSN codes for various products is quite broad, as each product category has its specific code. HSN codes are generally detailed and can vary even within broader categories.

How to generate sales vouchers for billing?

To create Sales invoice in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Now, Select the add option and then create the invoice with required details.
Step 3: After complete the voucher, Click on save. Your sales invoice is ready.

I'm trying to add my vendor's address but it's not accepting it. How can I add my vendor's address properly in BUSY?

To update the vendor or party address in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account option then click on modify tab
Step 3: After access the account master in modify mode, update the account address and save the master.

How can i update the UQC in unit master to avoid error during e way bill and e invoice generation in BUSY?

To update UQC in unit master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose unit option then select modify tab.
Step 3: Select the required unit master and update the UQC for e way bill and e invoice then save the master.

I added a new account in the masters but it's not appearing when I do a sale transaction, why is that?

It is possible that the new account has been created, but you have mentioned it in the wrong group, such as Expense or Income. Change the group to Sundry Creditors or Debtors. Ensure you have saved that account properly. If the issue persists, contact customer support for further assistance.

What is the process to add a new customer in BUSY Accounting Software through a hired CRM person?

 If you want to add New Customers in BUSY you can follow these steps:
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: On the account master page, enter the required details such as Name, Group, Address, GSTIN, etc

How can i pre define transporter in party master to pick it automatically during voucher entry in BUSY?

To pre define the transporter in party master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose account option then click on modify tab.
Step 3: Select the required master then update the transport master in transport field in party master and save it.

How can I validate whether a supplier is registered or unregistered and under which scheme they come?

If the supplier has a GST number then it is a registered supplier and if not have the GST number then it is unregistered supplier. To know under which scheme they come, you can validate their GSTIN while creating their account master by clicking on validate GSTIN online button.
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