Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
The credit days or credit limit is not updating in the software. What should I check to ensure credit days/limit is configured correctly?
To configure credit limit follow steps:
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Then features and options
Step 4 : CLick on Accounts
Step 5 : Enable credit limit
Step 6 : Then modify account master and define credit limit
I am unable to see the option to enter a new inventory item. How can I add new items to my inventory?
To add new item master in BUSY, follow these steps:
Step 1: Go to administration then click on master
Step 2: Choose the item tab then click on add
Step 3: Specify the item name, group, unit, tax category, hsn code and other requird details then save the master.
How can I fill rate for a item in the sales invoice if it is not available in the column?
To fill the rate for an item, please follow these steps:
Step 1: Go to the Transactions Menu and then modify the required Sales Invoice.
Step 2: Go to the Item window, and in the Price column, you can add the rate for the item and save the invoice.
Why is the GST number coming up with more than 15 character in print, how can I fix it?
The GST number is coming up with more than 15 characters in print because of an extra space at the end of the number. To fix this, ensure that the GST number is only 15 digits long and does not have any extra spaces at the end.
Bank fee transaction and other accounts are showing in the same entry, how can I isolate the bank fee?
To isolate the bank fee transaction from other accounts, you can create a separate account for bank fees and post the entry accordingly. to create seperate account go to:
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Click on accounts
Step 4 : Add account
Do you have to take NA as the UQC if the HSN code is for a service?
Using NA for UQC and 0 for quantity is a way to indicate that the nature of the service does not involve a specific quantity measurement. not required it NA as UQC is default if you select as service gst or you can select UQC as OTHERS.
The category of purchase is there but not the rates in BUSY .How do I fix this
To fix the issue of the category being present but not the rates in BUSY, you can go to the item master and update the tax category for the specific item. Make sure to specify the correct tax rate in the tax category master for that item.
Why can't I modify the sale price or MRP in stock after changing it during voucher entry?
You cannot modify the sale price or MRP in stock after changing it during voucher entry because the system picks up the last sale price or MRP entered for that item. To modify it, you need to update the item master or enable the MRP detail feature.
I don't see a particular party in my vendor list in BUSY, how do I add them?
To add a new party to your vendor list in BUSY, go to the Masters section and select Party Master. Click on Add New and fill in the details of the new party. Save the changes and the new party will be added to your vendor list.
How can I define a service item in BUSY if it is not on a quantity basis?
To create a service item without maintain the quantity,you need to follow these steps:
Step 1: Go to administration and then click on masters.
Step 2: Select items and click on add button.
Step 3: Now add item with service name and do not maintain stock balance set as Y.