Frequently Asked Questions

To add an applied rate that is not appearing in the tax rate option in BUSY, you can follow these steps :
Step 1: Go to administration and then click on masters.
Step 2: Select tax category and click on add.
Step 3: Now add tax rate as desired and save.

If the party account or supplier is not showing during voucher entry, follow these steps:
1.Cross check the account group selected in the specific account master.
2.Ensure that the supplier is not deactivated from the Utilities tab under Administration.
3.Verify that after creating the account master, you have saved the master.

Follow below steps to change the unit of measurement for item in BUSY as an admin user:
 Step 1: First take latest backup of your data.
 Step 2: Then go in desired item.
 Step 3: Change unit of measurement as per your requirment.
 Step 4: Save the master.

To reach the GST Miscellaneous Utilities option for doing reconciliation, follow these steps:
 Step 1. Open the BUSY.
 Step 2. Go to the Transaction menu.
 Step 3. Scroll down to find the GST Miscellaneous Utilities option.
 Step 4. Click on GST Miscellaneous Utilities to access the reconciliation feature.

If the regenerate master help file message appearing after login company in BUSY that means you have made changes in the Additional Fields that are displayed in the Masters list and it is recommended to run regenerate master help file to successfully implement of changes in master list. 

If you are unable to see the specified accounts for your income and expenses, it could be because you have not properly tagged or categorized them in your accounting software. Make sure to assign the correct groups or accounts to your income and expenses to view them accurately.

Here are some steps to add sale prices and purchase prices for individual items in the Master : 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Item.
Step 4: Select Add.
Step 5: Fill in the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group etc.
Step 6 : Save the Master 

To correct errors related to the material center address and pin code in BUSY,please follow below steps:
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Material center and click on Modify.
Step 3: Here you can change the place and pincode and save the master,

You should follow below steps to mention the PAN number of account master:
Step 1: Go in administration.
Step 2: Then select masters.
Step 3: Then click on account and open the relevant account master.
Step 4: Then there is a field to mention IT PAN of party mention and save it.

To view state, country and territory codes you can check their list by using these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Misc. Masters then can select State / Country.
Step 3: Click on List and view State / Country along with their codes.