Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can i specify pincode in the party?

To specify pincode in the party follow below steps:
Step1: Go to Administration menu and click on masters submenu
Step2: Then click on account option and modify particular party master
Step3: Now specify pincode in the required field shown in the left side of the screen and save the invoice

How to set item MRP in item master?

To set item MRP, follow below steps:
Step 1: Go to Administration menu and then submenu master and select item
Step 2: Then choose modify option and select the item master that you want to update
Step 3: Then specify item MRP
Step 4: Now select Save option to save changes

How to create party in BUSY?

To create a new account master in BUSY you need to follow these steps:
Step 1: Go to Administration menu and then submenu master and select account master
Step 2: Then click on add option and mention required details such as per your preference
Step 3: Now save the master.

What should I do if party details are not showing up in the invoice even after logging in as the main user with full rights?

If party details are not showing up in the invoice even after logging in as the main user with full rights in BUSY, you should check these points:
Step 1: If using master series tagging.
Step 2: The configuration of the branch office from the main user's login.

How do I get a list of my distributors from BUSY? I need their contact information like address, phone number, and email id.

You can get distributor list by the following steps:
Step: 1 Go to administration - master - account.
Step: 2 Open the account list with configurable alphabetical and select field like - Address, phone number , email Id etc.
Step: 3 Do export list into excel or google sheet.

I am unable to add a new supplier in the vendor master. It shows an error while trying to save. What is wrong?

To add vendor in BUSY , you can follow the below steps: 
Step 1: Go to administration the click on account
Step 2: Select add the mention account name and mention group of account
Step 3: Mention all neccessary details and save

I need to change the date for a voucher I entered earlier in BUSY. How can I edit voucher dates?

To edit or modify the existing voucher date in BUSY, follow these steps:
Step 1: Go to transaction section then choose the required voucher type
Step 2: select the modify option then access the invoice in modify mode
Step 3: Update the correct voucher date and save the invoice.

I need to change the email address associated with my BUSY account. How can I update my email address?

You can change the email address by opening the account master in modify mode.
Pls follow the below steps :
Step 1: Click on administration
Step 2: Then masters
Step 3: Then Modify - Here select the account master and the change the email address.

Why is the parameter window is not opening in the item master even the feature is enabled from inventory?

The parameter window is not opening in item master due to these possible reasons:
Step 1: The option of parameterized details is set to N in item master, so check this.
Step 2: The opening stock is zero in item master so the parameter window will not open.

I want to change the tax categories and rates in my BUSY. What is the process to do this?

You can create and change the tax category as per your requirement from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then tax category
Step 4: Then Modify or Add
Open the tax category do the changes and save it.
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