Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I change the Purchase Type and Master Tax Type for my company from the back end?

Yes, you can change the Purchase Type and Master Tax Type for your company , follow the steps below to change:
Step 1: After opening company go to administration then masters
Step 2: Now select purchase type then modify
Step 3: Make neccessary changes to master then save

How do I add an item for sale return that is separate from my regular sale items?

To add an item master for sales return in BUSY, you can follow the below steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click add option.
Step 3: Now, create the item master with required details and save it.

Is there a way to block a particular ledger in BUSY if no entry is passed?

You can block account with which no entry has not been passed, follow these steps :
Step 1: Go to adminstration then select utilities
Step 2: Select block account or item, select account select account name and block account set as Y and click on save button.

How do I change the group of party in order to show data in correct report?

To change the group of account in account master in BUSY, follow these steps:
Step 1: Go to administration section then click on master tab.
Step 2: Select account then click on modify option.
Step 3: Select the required master then change the account group and save the master.

I want to add custom tax categories and rates in BUSY. What is the procedure?

You can create and change the tax category as per your requirement from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then tax category
Step 4: Then Modify or Add
Open the tax category do the changes and save it.

The HSN Code is not working properly in BUSY. How can I resolve this?

If you are facing issue HSN code in BUSY, then you need to validate the HSN Code in the item master and check if it is valid or not. If it is invalid need to verify with portal and enter the correct HSN Code in BUSY.

How do I confirm if the GST number provided by my party is correct?

To verify if the GST number provided by your party is correct in BUSY, you can enter the GST number in the party master in GSTIN field and click on Validate button. It will check with portal and if it is correrct BUSY will show you.

How can I make sure that the merged data appears under the correct account?

In BUSY, you can ensure that merged account display in correct account by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: choose item option then click on add or modify as per need.
Step 3: Now, cross check the account group.

Where can I find the option to create a new item in BUSY?

You can find the option to create a new item in BUSY by following the given steps: 
Step 1: Go to the Administration menu.
Step 2: Click on Masters.
Step 3: Select Item Master and click on Add to create the Item Master.

How do I create items with different rates for local vs outstation parties?

For Local and Central Tax rate, If have to Select the Tax Category In Item Master.
Tax Category : Create the Tax Category for Goods and Services.
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Add
Step 5: Mention the Tax rate details for local and central.
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