Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Why is the parameter window is not opening in the item master even the feature is enabled from inventory?
The parameter window is not opening in item master due to these possible reasons:
Step 1: The option of parameterized details is set to N in item master, so check this.
Step 2: The opening stock is zero in item master so the parameter window will not open.
I want to change the tax categories and rates in my BUSY. What is the process to do this?
You can create and change the tax category as per your requirement from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then tax category
Step 4: Then Modify or Add
Open the tax category do the changes and save it.
Can I change the Purchase Type and Master Tax Type for my company from the back end?
Yes, you can change the Purchase Type and Master Tax Type for your company , follow the steps below to change:
Step 1: After opening company go to administration then masters
Step 2: Now select purchase type then modify
Step 3: Make neccessary changes to master then save
How do I add an item for sale return that is separate from my regular sale items?
To add an item master for sales return in BUSY, you can follow the below steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click add option.
Step 3: Now, create the item master with required details and save it.
Is there a way to block a particular ledger in BUSY if no entry is passed?
You can block account with which no entry has not been passed, follow these steps :
Step 1: Go to adminstration then select utilities
Step 2: Select block account or item, select account select account name and block account set as Y and click on save button.
How do I change the group of party in order to show data in correct report?
To change the group of account in account master in BUSY, follow these steps:
Step 1: Go to administration section then click on master tab.
Step 2: Select account then click on modify option.
Step 3: Select the required master then change the account group and save the master.
I want to add custom tax categories and rates in BUSY. What is the procedure?
You can create and change the tax category as per your requirement from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then tax category
Step 4: Then Modify or Add
Open the tax category do the changes and save it.
The HSN Code is not working properly in BUSY. How can I resolve this?
If you are facing issue HSN code in BUSY, then you need to validate the HSN Code in the item master and check if it is valid or not. If it is invalid need to verify with portal and enter the correct HSN Code in BUSY.
How do I confirm if the GST number provided by my party is correct?
To verify if the GST number provided by your party is correct in BUSY, you can enter the GST number in the party master in GSTIN field and click on Validate button. It will check with portal and if it is correrct BUSY will show you.
How can I make sure that the merged data appears under the correct account?
In BUSY, you can ensure that merged account display in correct account by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: choose item option then click on add or modify as per need.
Step 3: Now, cross check the account group.