Frequently Asked Questions

The parameter window is not opening in item master due to these possible reasons:
Step 1: The option of parameterized details is set to N in item master, so check this.
Step 2: The opening stock is zero in item master so the parameter window will not open.

You can create and change the tax category as per your requirement from the below steps.
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then tax category
 Step 4: Then Modify or Add
 Open the tax category do the changes and save it.

Yes, you can change the Purchase Type and Master Tax Type for your company , follow the steps below to change:
Step 1: After opening company go to administration then masters
Step 2: Now select purchase type then modify 
Step 3: Make neccessary changes to master then save 

To add an item master for sales return in BUSY, you can follow the below steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click add option.
Step 3: Now, create the item master with required details and save it.

You can block account with which no entry has not been passed, follow these steps :
Step 1: Go to adminstration then select utilities 
Step 2: Select block account or item, select account select account name and block account set as Y and click on save button.

To change the group of account in account master in BUSY, follow these steps:
Step 1: Go to administration section then click on master tab.
Step 2: Select account then click on modify option.
Step 3: Select the required master then change the account group and save the master.

You can create and change the tax category as per your requirement from the below steps.
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then tax category
 Step 4: Then Modify or Add
 Open the tax category do the changes and save it.

If you are facing issue HSN code in BUSY, then you need to validate the HSN Code in the item master and check if it is valid or not. If it is invalid need to verify with portal and enter the correct HSN Code in BUSY.

To verify if the GST number provided by your party is correct in BUSY, you can enter the GST number in the party master in GSTIN field and click on Validate button. It will check with portal and if it is correrct BUSY will show you.

In BUSY, you can ensure that merged account display in correct account by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: choose item option then click on add or modify as per need.
Step 3: Now, cross check the account group.