Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What is the difference between taxable and non taxable item while creating an item master?
The taxable items are those for which GST is applicable, while the non taxable items are those that are exempt from GST. When creating an item master, it is important to tag the tax category correctly to ensure accurate tax calculation in the voucher.
Some information I entered seems to be getting picked up incorrectly what should I check?
You should check the master/voucher data and ensure that the correct information is entered there. Additionally, check if any features are enabled or not, which may cause you to get a price you don't need or get the wrong information as per your requirement.
I want to view the debtor list in BUSY. Where can I find this?
You can view the debtors list from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then List after that click on screen then standard format and select the group of accounts as sundry debtors.
What information needs to go in the supplier details vs. receiver details in BUSY?
The supplier details in BUSY should include the details of the party supplying the goods, such as their name, address, and GST number. The receiver details should include the details of the party receiving the goods, such as their name, address, and GST number.
I entered incorrect GST number of party. How can I delete or modify it?
If you want to correct party GST number , you can follow the steps below:
Step 1: In the voucher select party and press Alt + M to open party master in modify
Step 2: Change GST number and validate it then save master
I am trying to record expense invoice entries but unable to select the right ledger account head in BUSY. What should I do?
To select correct ledger for expense entry , follow the below steps:
Step 1: When posting entry type the name of expense and if account not found you can create it by pressing F3 key.
Step 2: Mention exoense name and select account group as expense.
I am facing problems with updating details or entries for a particular party. What should I do to troubleshoot this?
If want to update details of particular party then follow steps:
Step 1 : CLick on administration
Step 2 : Then Master
Step 3 : CLick on Account
Step 4 : Then Modify select desire account
Step 5 : Open account and update details
How do I create a format to show sundry debtors information like name mobile number opening balance and closing balance
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: List
Step 5: Configurable
Step 6: Group of Accounts- Sundry Debtors
Step 7: Click on Select Field
Step 8: Add it fields like mobile number, Opening Balance, Closing balance then export it in Excel.
How can I enable the option in the master of the party to see the bill by bill option?
To enable the bill by bill option in the party master then go to administration then master click on account modify option. select the required party master and on the right side you will get the bill by bill option after that save it.
Can you show me where to enter MRP in the item master so that it reflects in the vouchers?
To enter the MRP in the item master which will reflect in pos entry then check the below steps.
Step 1: Click on Administration and then masters
Step 2: Then Item and Modify, here select the required Item
Step 3: Then enter the MRP and save it.