Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I change the tax rate for my ordered items?

To modify tax rate for ordered items ,please follow below steps :
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add
Step 3: And modify all Tax category with apply with effective date and save.

How do I remove an item in BUSY Accounting Software?

To remove an item in BUSY,please follow steps: 
Step 1: Check item in the Unused master list .From there you can delete directly .
Step 2: Remove that particular item from the every transaction.
Step 3: After this you can delete the item permanently.

How do I add taxes like Mandi Tax in BUSY?

To add taxes like Mandi Tax in BUSY, you can go to the Tax Master and create a new tax category for Mandi Tax. Then, you can assign this tax category to the relevant ledger accounts or items where the Mandi Tax is applicable.

How can I configure unit conversion factors in BUSY?

If you want to configure Unit Conversion in BUSY, you can follow these steps:
Step 1: Go to the Administration and click on Masters tab.
Step 2: Select Unit Conversion and click on Add.
Step 3: Now, Enter Main Unit, Sub Unit & Conversion Factor and save.

How to modify GST related master data in BUSY?

To Modify GST related Master data in BUSY, follow these steps:
Step 1: Go to Administration then click on Master menu
Step 2: Choose the account option and then click on Modify tab
Step 3: Select the relevant GST master then Modify accordingly and save the master.

How to enter discount at voucher level.

To enter the discount at voucher level follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: Then select bill sundry then click on add option.
Step 3: Create the discount bill sundry and the use it while adding voucher in BUSY.

The software is showing the wrong GST return type for my business. I need the regular GST return but it is showing composition scheme return. What should I do to fix this?

TO change the GST type nature, follow these steps:
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Features and options
Step 4 : Go to GST/VAT tab
Step 5 : Change tax type to regular and save

I am charging 28% GST and 12% cess on an item, but it is not working .How can I fix this issue?

To resolve this issue , please follow below steps:
Step 1: Go to administration menu and then masters and then modify the tax category.
Step 2: Modify the GST 28 % Tax category and check the tax rate and cess rate and resave the configuration.

I think there is a mistake in my customer's mobile number stored in BUSY. How can I edit or update this?

To modify customer mobile details in master , you can follow the below step :
Step 1: Go to administration then masters
Step 2: Select account then click on modify
Step 3: Then select account name and open
Step 4: Change details ans save

How do I set up accounts to categorize expenses and avoid "Account not found" errors when recording expenses?

Pls follow the below steps for adding the account as expense in BUSY.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Add
Create the account master and select the account group as in Indirect expenses
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