Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Can you show me where to enter MRP in the item master so that it reflects in the vouchers?
To enter the MRP in the item master which will reflect in pos entry then check the below steps.
Step 1: Click on Administration and then masters
Step 2: Then Item and Modify, here select the required Item
Step 3: Then enter the MRP and save it.
What is the difference between taxable and non taxable item while creating an item master?
The taxable items are those for which GST is applicable, while the non taxable items are those that are exempt from GST. When creating an item master, it is important to tag the tax category correctly to ensure accurate tax calculation in the voucher.
Some information I entered seems to be getting picked up incorrectly what should I check?
You should check the master/voucher data and ensure that the correct information is entered there. Additionally, check if any features are enabled or not, which may cause you to get a price you don't need or get the wrong information as per your requirement.
I want to view the debtor list in BUSY. Where can I find this?
You can view the debtors list from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then List after that click on screen then standard format and select the group of accounts as sundry debtors.
What information needs to go in the supplier details vs. receiver details in BUSY?
The supplier details in BUSY should include the details of the party supplying the goods, such as their name, address, and GST number. The receiver details should include the details of the party receiving the goods, such as their name, address, and GST number.
I entered incorrect GST number of party. How can I delete or modify it?
If you want to correct party GST number , you can follow the steps below:
Step 1: In the voucher select party and press Alt + M to open party master in modify
Step 2: Change GST number and validate it then save master
The software is showing the wrong GST return type for my business. I need the regular GST return but it is showing composition scheme return. What should I do to fix this?
TO change the GST type nature, follow these steps:
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Features and options
Step 4 : Go to GST/VAT tab
Step 5 : Change tax type to regular and save
I am charging 28% GST and 12% cess on an item, but it is not working .How can I fix this issue?
To resolve this issue , please follow below steps:
Step 1: Go to administration menu and then masters and then modify the tax category.
Step 2: Modify the GST 28 % Tax category and check the tax rate and cess rate and resave the configuration.
I think there is a mistake in my customer's mobile number stored in BUSY. How can I edit or update this?
To modify customer mobile details in master , you can follow the below step :
Step 1: Go to administration then masters
Step 2: Select account then click on modify
Step 3: Then select account name and open
Step 4: Change details ans save
How do I set up accounts to categorize expenses and avoid "Account not found" errors when recording expenses?
Pls follow the below steps for adding the account as expense in BUSY.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Add
Create the account master and select the account group as in Indirect expenses