Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Where can I add customer address details in BUSY?
You can add the customer address details in the account masters.
Pls follow the below steps :
Step 1: Click on administration
Step 2: Then masters
Step 3: Then Modify - Here select the account master and add the address details
How do I create a new account in BUSY?
To create a new account in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose the account option then click on add tab
Step 3: Specify the account name, group, gst details etc and save the master.
How can I add a new state in BUSY??
For add new state follow the below steps:
Step 1: Go to administration then go master menu
Step 2: In master menu select option miscelleaneous master
Step 3: Now select state and click on add
Step 4: Mention state name and click on save
How to add party address details in BUSY?
To Add party address details in BUSY you need to follow below steps:
Step 1: Go to Administration then click on Masters.
Step 2: Click on Account option.
Step 3: Click on Modify and then select the party master and add address details in Address field.
The software is showing the wrong GST return type for my business. I need the regular GST return but it is showing composition scheme return. What should I do to fix this?
TO change the GST type nature, follow these steps:
Step 1 : CLick on administration
Step 2 : Then configuration
Step 3 : Features and options
Step 4 : Go to GST/VAT tab
Step 5 : Change tax type to regular and save
I am charging 28% GST and 12% cess on an item, but it is not working .How can I fix this issue?
To resolve this issue , please follow below steps:
Step 1: Go to administration menu and then masters and then modify the tax category.
Step 2: Modify the GST 28 % Tax category and check the tax rate and cess rate and resave the configuration.
I think there is a mistake in my customer's mobile number stored in BUSY. How can I edit or update this?
To modify customer mobile details in master , you can follow the below step :
Step 1: Go to administration then masters
Step 2: Select account then click on modify
Step 3: Then select account name and open
Step 4: Change details ans save
How do I set up accounts to categorize expenses and avoid "Account not found" errors when recording expenses?
Pls follow the below steps for adding the account as expense in BUSY.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Add
Create the account master and select the account group as in Indirect expenses
Can you guide me step by step on how to set up tax rates for a particular item?
To set up tax rate for particular item, you need to follow these steps :
Step 1 : Click on administration then masters
Step 2 : Select item click on modify mode
Step 3 : Define tax rate in item master and click on save button.
The party details seem to be pulled from an old shift record. How can I update the details to the current ones?
To update Party Detailes flow the flowing Step
Step : 1 Click On Administration
Step : 2 Click on Masters Account Modify Select the Account Name
Step : 3 after open account master Windows update the new detailes and Click on save or F2