Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What information do I need to provide about my supplier and buyer when the shipping location is different from my business registration?
When you create buyer and supplier master in BUSY, then you need to enter these details : Name, Group, GST Number, Billing Address, etc.
If shipping address is different then you can enter it in the Billing / Shipping window during voucher entry.
Why is the HSN code showing as NA or blank for some products in my reports? How can I fix this?
If some item showing NA or blank in hsn code field in item master then go for search - query system - then search for hsn or sac and then enter NA or blank and then enter correct hsn in item master.
I noticed an extra character like a period showing up after I enter items. How do I remove this extra character?
To remove extra character in item go to:
Step 1 : Click on administration
Step 2 : Click on masters
Step 3 : Then select item
Step 4 : Click on modify and select desire item
Step 5 : Remove extra character in item name and save
I'm unable to find the customer mobile number field. Where can I enter mobile numbers for customers?
You can add the customer mobile number in the account master.
Pls follow the below steps for adding mobile number in account master :
Step 1: Click on administration
Step 2: Then masters
Step 3: Then account
Step 4: Then modify
I want to start maintaining stock balances for my non-inventory items. What steps should I follow?
You can enable the "Maintain Stock Balance" option for non-inventory items in BUSY by going to the item master and selecting "No" under "Don't Maintain Stock Balance". Then, you can record transactions for these items and the stock balance will be maintained.
I want to maintain separate accounts for different parties in BUSY. How can I do that?
To maintain separate accounts for different parties in BUSY, you can create a separate account for each party in the account master. You can also create a group of accounts for parties belonging to the same category, such as creditors or debtors.
How can I add details of a new party without a GST number in BUSY software?
To add the details of new party without a GST number in BUSY then follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Add or modify
Step 5: Then mention the required details and save it.
Should I change the unit of an item in the current financial year or previous year?
It is recommended to make changes to the unit of an item in the previous financial year and then carry forward the balances to the current financial year.
Note - If you use Alternate unit feature then you can't change unit of item.
What is the best way to enter fixed pricing, like for a petrol pump, in BUSY?
The best way to enter fixed pricing, like for a petrol pump, in BUSY is to set the sale price, purchase price, and MRP when creating the item. The sale price entered will be picked up every time the item is sold.
Can you walk me through the process of adding a vendor in BUSY Accounting Software?
If you want to Add any vendor master you can go to the below steps:
Step 1: Administration
Step 2: Master
Step 3: Account
Step 4: Add
Step 5: Specify all relevant details like name , group and others .
Step 6: And Save the master .