Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can the item drop down be customized to show more details in voucher entry?

Yes, the item drop down can be customized to show more details. To do this follow these steps:
Step 1: Take backup of your data.
Step 2: Open your company then go to administration menu and click on configuration sub menu.
Step 3: Select masters configuration option then select master type as item and on right side you will see number of additional field in dropdown.
Step 4: Check how many fields you have configured so increase it upto 3 and specify the required field then mention width and save.
Step 5: A window will appear to run regenerate master help file so press yes to run and check after complete it.

How to change invoice billing address to another state in BUSY if required?

If you want to change to your own company state then there are the steps :
Note : Take latest backup of the data
Step 1: Go to Administration Menu
Step 2: Click on configuration option
Step 3: Then click on feature and option
Step 4: Then click on Regional settings
Step 5: Here you are change state then save the configuration
If you want to change state of your party then,
Step 1: Go to Administartion menu
Step 2: click on masters
Step 3: Then click on Account and select modify option and open the party master in modify mode
Step 4: Then change state and save the configuration

How do I show the alternate units in the BUSY ?

Alternate Unit in BUSY is refer to an item of havingTwo Unit with Conversion factor.We can use for Bundle or packages.
Please Follow the below Steps for Alternate Unit:
Step 1: Go to Administration menu and then select Configuration tab
Step 2: And then select Features & Options and select Inventory options.
Step 3: here you have to Enable the Alternate unit.And Click on Configure option of Alternate Unit.
Step 4: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry.And Open the Item Master
Step 5: Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type.
Step 6: Click on the Save Button

How can I customize the fields shown in my item listings?

To customize the fields shown in your item listings need to follow below given steps.
Step 1: Take a latest backup of the company.
Step 2: Go to administration menu and select configuration option.
Step 3: In configuration menu select master configuration option.
Step 4: In master configuration window select item from master type dropdown list.
Step 5: Then navigate to the right end side to master dropdown configuration.
Step 6: Then select the field to configure and click on save button to save the cofiguration.
Step 7: Then regenerate master help file window will appear click on yes button and wait to complete the process.

How do I define tax categories for items in BUSY?

Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. 
Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options.
Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs.
Step 3. Create tax categories based on your requirements (e.g., GST, VAT).
Step 4:. Set the tax rates for each category.
Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY..

How to configure taxes like GST, TDS etc in BUSY?

We can configure Tax Rate and TDS through Below Steps:
Tax Category : Create the Tax Category for Goods and Services.
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Add
Step 5: Mention the Tax rate details.
TDS : TDS is apply on our expenses through purchase voucher. Customer can apply as per his requirement from start and after limit.
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Tick on TDS and require details.
Step 5: In Party Master, Enable the TDS Option and Select the TDS Category.
Step 6: During Purchase Voucher, Apply TDS Bill sundry then reference will get create and adjust it that reference during payment voucher.

How to handle amendments/cancellations of GST invoices in BUSY?

To amend or modify of GST invoice in BUSY, follow these steps:
Step 1: Go to transaction menu then click on sales voucher tab
Step 2: Now, Click on Modify option and access the required invoice in modify mode.
Step 2: After open invoice in modify mode, made changes as per requirement and save the invoice. Your gst invoice has been modified.
To cancel the GST invoice in BUSY, Follow these steps:
Step 1: Go to transaction menu then click on sales voucher tab
Step 2: Then, Click on Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel Invoice and then provide the remark for cancellation.

How to configure taxes, set tax codes in BUSY?

Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options. Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs. Step 3. Create tax categories based on your requirements (e.g., GST, VAT). Step 4:. Set the tax rates for each category. Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY..

. How to update new tax slabs in BUSY?

Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options. Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs. Step 3. Create tax categories based on your requirements (e.g., GST, VAT). Step 4:. Set the tax rates for each category. Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY..

How do I change tax rates or HSN codes?

To chage tax rates and HSN code of items in BUSY, you need to follow these steps:
Step 1: Open you company and go to the Administration tab and click on the Masters.
Step 2: Select and Item and click on Modify.
Step 3: Choose the item that you want to change the tax rate and HSN code for.
Step 4: You can update the tax rate in field of Tax Category and update the HSN code in HSN/SAC Code for GST field.
Step 5: Click on Save to apply the changes and close the window.
Please note to take latest Backup of your data before make any changes in your data.
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