Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What happens if the addresses in the party master are incorrect?

If the addresses in the party master are incorrect, it can lead to incorrect billing and shipping addresses on invoices and reports. It is important to ensure that the addresses in the party master are accurate to avoid any discrepancies.

How does BUSY pick up party addresses from the government portal?

In the account master, The Validate GSTIN online option is given. When you enter the GST number and click on validate GSTIN online option then details shows as per the GST portal and pick the address details in the master.

How can I fix PIN code restriction errors in BUSY?

To fix PIN code restriction errors in BUSY, you need to enter the correct PIN code for the party in the software. Make sure to update the PIN code in the party master and ensure it is not left blank.

How do I show the GST number of my company?

To show the GST number of your company, follow these steps:
Step 1: Go to administration and then click on configuration.
Step 2: Select features and options and go to GST or VAT tab.
Step 3: Now you can see company GST number.

How can I update the HSN code for an item?

To update the HSN code for an item then follow the below steps.
Step 1: Click on Administration then Masters
Step 2: Then Item you have to open it in modify mode,Mention the HSN code in HSN field option and save it.

How can I change the account group for deactivated accounts?

To change the account group for deactivated account, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Select account then click on modify
Step 3: Select the required master then update account group and save the master.

How to configure alerts for low stock levels in BUSY?

In BUSY, We can set the critical levels for an Item. In Item Master we can specify its Minimum, Maximum, Reorder Level of Quantity and Days.From Warning Alarms can set alert accordingly then you will get warning during voucher entry.

Why are my changes to Party Master not getting saved?

If you are unable to save changes in the party master then there can be several possible reasons. 
1.Make sure that you have rights to modify party master.
2.Check whether any validation is applied that you haven't filled.

How can I delete old unit names in BUSY?

To delete unit master in BUSY, follow these steps:
Step 1: Go to administration section then click on master tab.
Step 2: Choose unit tab then select modify option.
Step 3: Select the required unit master then press F8 to delete the master.

Where can I find all tax rates in BUSY?

For check all tax rate follow the below steps:
Step 1: Go to administration then go master menu
Step 2: In master you will get option tax category
Step 3: Click on list then click on screen and check all tax rate list.
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