Frequently Asked Questions

For editing stock item in the software, please follow below mentioned steps:
 Step 1: Go to administration tab.
 Step 2: Click on Master
 Step 3: Click on item
 Step 4: Click on Modify
 Step 5: Make necessary changes and save.

Steps for Adding  item master ,please follow:
Step 1: Go to the Administration tab and click on Masters.
Step 2: And then select Item option and click on the add tab
Step 3:  enter all relevant details and save the master. 

To Create Addition Item Group See the Flowin Step
Step : 1 Login the Company
Step : 2 Click on Administration Masters Item Group Add 
Step : 3 In Group Name Mension the Group Name and Y Primary Group Click on save

For creation of item groups in BUSY please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Masters
 Step 3:- Item Groups
 Step 4:- Add, 
 After create item group when create item tag respective item group in item

If you changed unit of item it will auto update in existing vouchers
Note- If you use alternate unit feature then you can't change unit of item 
Note- If you use packaging detail feature then you can't change unit of item

To enter GST portal name in BUSY, you have to follow:
 Step 1 : CLick on administration
 Step 2 :Configuration
 Step 3 : Features and options
 Step 4 : GST/VAT
 Step 5 : Define GST portal user name and save

If in the account master pull wrong bill references from the previous year then you need to check that bill references in the last year and adjust them if needed then change financial year again with new and change master.

To create sale type you need to follow some steps:
Step 1: Go to Administration and then click on Master.
Step 2: Now click on Sale type and then click on Add option.
Step 3; Now enter all details and save the master.

Reasons for not able to add the masters in BUSY can be following.
1. If you do not have the user rights for adding the account masters in BUSY.
2. If you do not enter the all necessary details in account master.

To enter and save the complete address of a party then you need to go to the administration and sub menu masters.click on account then modify, here select the required party master and mention the complete address then save it.