Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
I am unable to find the option to edit the stock item details in the software. Where can I find this option?
For editing stock item in the software, please follow below mentioned steps:
Step 1: Go to administration tab.
Step 2: Click on Master
Step 3: Click on item
Step 4: Click on Modify
Step 5: Make necessary changes and save.
Can I add a new product to the inventory? If yes, what is the process for doing so?
Steps for Adding item master ,please follow:
Step 1: Go to the Administration tab and click on Masters.
Step 2: And then select Item option and click on the add tab
Step 3: enter all relevant details and save the master.
I need to add additional groups/categories to my items master. How can I do this in BUSY?
To Create Addition Item Group See the Flowin Step
Step : 1 Login the Company
Step : 2 Click on Administration Masters Item Group Add
Step : 3 In Group Name Mension the Group Name and Y Primary Group Click on save
What is the process to create item groups and associate multiple products to it in BUSY?
For creation of item groups in BUSY please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Item Groups
Step 4:- Add,
After create item group when create item tag respective item group in item
What will happen to existing vouchers if I change an item's unit? Will they get updated?
If you changed unit of item it will auto update in existing vouchers
Note- If you use alternate unit feature then you can't change unit of item
Note- If you use packaging detail feature then you can't change unit of item
What is the correct way to enter GST portal username in BUSY for downloading GST A?
To enter GST portal name in BUSY, you have to follow:
Step 1 : CLick on administration
Step 2 :Configuration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Define GST portal user name and save
The software seems to be pulling in old credit references incorrectly. How can I fix this?
If in the account master pull wrong bill references from the previous year then you need to check that bill references in the last year and adjust them if needed then change financial year again with new and change master.
How do I configure sale type if required sale is not showing during voucher entry
To create sale type you need to follow some steps:
Step 1: Go to Administration and then click on Master.
Step 2: Now click on Sale type and then click on Add option.
Step 3; Now enter all details and save the master.
I am unable to add a new customer in BUSY. What could be the reason?
Reasons for not able to add the masters in BUSY can be following.
1. If you do not have the user rights for adding the account masters in BUSY.
2. If you do not enter the all necessary details in account master.
How to enter and save the complete address of a party in BUSY Accounting Software?
To enter and save the complete address of a party then you need to go to the administration and sub menu masters.click on account then modify, here select the required party master and mention the complete address then save it.