Frequently Asked Questions

Reasons for not able to add the masters in BUSY can be following.
1. If you do not have the user rights for adding the account masters in BUSY.
2. If you do not enter the all necessary details in account master.

The Alias can no be blank error no occurs in BUSY, you can leave blank your Item and Account alias. However, if you done any customization related to this then you need to contact them from whom you customize it.

To view the HSN code and units of measure for an item in BUSY, you can go to the Item Master section. In the Item Master, you will find the HSN code and units of measure listed for each item.

Steps for Adding  item master ,please follow:
Step 1:- Go to the Administration tab and click on Masters.
Step 2:- And then select Item option and click on the add tab
Step 3:-  enter all relevant details and save the master. 

If there is minor changes in the registration details then you can modify the existing account master in BUSY. But if the GST number is changed then you need to create a new account master with new GST number.

To fix the "item name already exists" error in BUSY, you need to ensure that each item has a unique name. You can edit the name of the existing item or create a new item with a different name.

TO change the HSN code in sale invoice:
 Step 1: Modify sale voucher
 Step 2 : Select item for which want to change HSN code
 Step 3 : Press shortcut key Alt+M 
 Step 4 : change HSN code

To Find The Index number in BUSY You can mention in many ways: 
 1: you can enter in Account Alias. 
 2: you can mention in Notes in account master. 
 3: Optinal feild also can be add.

To update the master balances in BUSY, follow these steps:
Step 1: Take the latest backup of your data
Step 2: Go to housekeeping section then click on update master balance option
Step 3: Click on ok tab and complete the process.

You may have forgotten to select the account group when creating the account. Make sure to select the appropriate account group to make it available for selection when making entries or run update master balances once to refresh masters.