Frequently Asked Questions

To access the Masters option in BUSY, follow these steps:
Step 1: Open your company in BUSY and go to Administration option.
Step 2: Click on Masters option and select Account, Account Group, Item, Item group etc. as per required.

To add new item you can follow some steps:
Step 1: Go to the Administration and then click on Masters 
Step 2: Now click on Item and select Add option.
Step 3: Now enter item details and save the Master.

To create a account group in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account Group and click on Add.
Step 3: Enter the name and other necessary details and save.

If you unable to change then unit of an item this is becuase:
Step 1: That item has been already used in vouchers. So you cannot change item unit.
Step 2: User has no rights to modify the item master.

To update your mobile number in the BUSY app, follow these Steps:
Step 1 : click on administration
Step 2 : masters
Step 3 : modify
Step 4 : select the customer's account master and update their mobile information.
Step 5 : save

To edit the tax category, go to:
 Step 1 : Take backup of your company
 Step 2 : Click on administration
 Step 3 : Masters
 Step 4 : Tax category 
 Step 5 : MOdify master and save

In the latest release of BUSY L/GST, C/GST, and I/GST are now shown as Local and Central in the sale or purchase type. For LGST and SGST, the Sale type is Local and for IGST, it is Central.

In a BUSY, it is mandatory to define the master name first so BUSY can identify that given details are associated with it. 
 As the master name helps categorize and organize your data, improving clarity and accessibility.

Ideally quantel is not a service unit so you can not enter quantity because for service unit should be NA. However you can set quantel as unit while creating service item and can mention quantity during voucher entry.

If you are using alternative unit feature and both the main and alternative unit are different in item then you will not able to modify the unit of item if the master is used in voucher in BUSY.