Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What should I do if my item or party name is more than 40 characters?

If your item or party name is more than 40 characters then you can enter the complete name in the Print Name field, which allows up to 60 characters as compared to name field has 40 character limit.

What is the process for creating new inventory items and assigning item codes in BUSY?

To create item in BUSY and add item code go to:
Step 1 : CLick on administration
Step 2 : Item
Step 3 : Add
Step 4 : Add all information
Step 5: Define item code in item alias
Step 6 : Save

I need help merging duplicate vendor profiles in BUSY. What is the process for this?

To merge duplicate vendor profiles in BUSY, you can go to the vendor master list and select the duplicate profiles you want to merge. Then, click on the 'Merge' button and follow the prompts to complete the process.

What causes HSN codes to become corrupted or invalid when uploading sheets to BUSY?

Nothing can cause HSN codes to become corrupted or invalid when uploading sheets to BUSY as if they they are entered incorrect in item master, it will show invalid to you if you validate HSN code in BUSY.

What is the process for creating a new item group master in the software?

To create a new item group master in BUSY, follow these steps:
Step 1: Click on administration and the click on masters.
Step 2: Select item group option and now click on add and create new item group and save.

How do I reopen a master in modify mode in BUSY after making changes?

You should folllow below steps to reopen a master in modify mode in BUSY after making chnages:
Step 1: Go in administration.
Step 2: Then select masters.
Step 3: Then click on item and open relevant item master in modify mode.

What should I do if my unit is not being updated in item master?

If if my unit is not being updated in item master,check below steps :
Step 1: Go to administration and click on masters.
Step 2: Select item and click on modify mode and update the correct item unit and save.

Where can you find all the accounts and items created in the software?

To see account and item list you have to follow some steps: 
Step 1: Go to the Administration and then click on Masters.
Step 2: Now select accounts or Items and then click on list and check all masters.

How do I change the default address for the warehouse in the invoice?

To change the address in warehouse please follow these steps: 
1. Go in administration
2. Then Go in master
3. Then Go in material centre
4. Then Go in modify and update the address

I am getting error in party address validation. How do I resolve it?

To resolve the error in party address validation, make sure to enter the complete and accurate address details, including the city and pincode. Double-check that the address is entered in the correct field (billing or shipping) as required.
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