Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I use abbreviations for the unit names in BUSY Accounting Software?

Yes, you can use abbreviations for the unit names while creating unit master by follow these steps:
Step 1: Go to administration section then click on master.
Step 2: Choose unit then click on add and create the unit master.

How can I add a new customer so their details populate correctly?

If you want to add a new customer then please follow the given steps
Step 1: Go to administration menu
Step 2: Then master then account
Step 3: Then add master with new customer details and save.

My item master list is empty, how can I add items?

To add items in BUSY, follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item and click on add. Now, enter all the necessary details such as name, group, unit, etc then save.

How to set default sale and purchase type in party account?

To set default sale and purchase type in party master, follow these steps:
Step 1: Go to administration then masters
Step 2: Select account and you can define default Sale and purchase Type in the party master in modify mode.

How do I categorize Pre- GST Subsidy under Indirect Income?

To categorize Pre-GST subsidy under Indirect Income in BUSY follow the steps below:
Step 1: Go to administration then masters
Step 2: Select account then add
Step 3: Mention account name and select group as indirect income then save

How to add the tax category in the item master?

You can add the item tax category from the below steps.
Step 1: Click on Administration and then masters
Step 2: Then Item and Modify or Add.Then in the Tax category option, select the correct tax rate and save it.

What is the difference between Sundry Creditors and Sundry Debtors?

Sundry creditors are the parties from whom you purchase goods or services on credit, while sundry debtors are the parties to whom you sell goods or services on credit. In BUSY, they are treated separately under different groups.

How do I access the Masters option in BUSY?

To access the Masters option in BUSY, follow these steps:
Step 1: Open your company in BUSY and go to Administration option.
Step 2: Click on Masters option and select Account, Account Group, Item, Item group etc. as per required.

How can I add a new item in BUSY?

To add new item you can follow some steps:
Step 1: Go to the Administration and then click on Masters
Step 2: Now click on Item and select Add option.
Step 3: Now enter item details and save the Master.

How to create advance payment account group in BUSY

To create a account group in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account Group and click on Add.
Step 3: Enter the name and other necessary details and save.
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