Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

What are the various sales tax codes used in the software? I'm confused about which one to apply.

The common GST Rates are in BUSY: 5%, 12%, 18%, 28%. There may be more depends on the products and can create in BUSY. You should the tax rates as per your goods and services under GST compliances.

My client's billing address is different from GST registration address. How do I change it on the invoice?

To change the billing address on the invoice in BUSY, you need to update the address in the client's GST registration details. Once the address is updated in the GST registration, it will automatically reflect on the invoice.

I added a new party but it's not showing up in transaction sale. How can I fix this?

Step1: Go to Administration menu.
Step2: Then select the master option and click on account.
Step3: And select the modify option, open the party master.
Step4: Check the party master see the group
Step5: See it is select sundry debtors.

Should I consider my stock account as a direct expense or maintain it as stock in BUSY?

You should maintain your stock account in BUSY as stock in hand, not as a direct expense. And in BUSY stock account is already created by default pre defined account. So do not create more account of stock.

What will be the tax implication if I sell wooden trolleys? What HSN code should I use?

The tax implication for selling wooden trolleys will depend on the applicable tax rate as per government norms. The HSN code for wooden trolleys is 94036000 but you can confirm hsn code from your accountant or ca. 

What should I do if my item or party name is more than 40 characters?

If your item or party name is more than 40 characters then you can enter the complete name in the Print Name field, which allows up to 60 characters as compared to name field has 40 character limit.

What is the process for creating new inventory items and assigning item codes in BUSY?

To create item in BUSY and add item code go to:
Step 1 : CLick on administration
Step 2 : Item
Step 3 : Add
Step 4 : Add all information
Step 5: Define item code in item alias
Step 6 : Save

I need help merging duplicate vendor profiles in BUSY. What is the process for this?

To merge duplicate vendor profiles in BUSY, you can go to the vendor master list and select the duplicate profiles you want to merge. Then, click on the 'Merge' button and follow the prompts to complete the process.

What causes HSN codes to become corrupted or invalid when uploading sheets to BUSY?

Nothing can cause HSN codes to become corrupted or invalid when uploading sheets to BUSY as if they they are entered incorrect in item master, it will show invalid to you if you validate HSN code in BUSY.

What is the process for creating a new item group master in the software?

To create a new item group master in BUSY, follow these steps:
Step 1: Click on administration and the click on masters.
Step 2: Select item group option and now click on add and create new item group and save.