Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Where can you find all the accounts and items created in the software?
To see account and item list you have to follow some steps:
Step 1: Go to the Administration and then click on Masters.
Step 2: Now select accounts or Items and then click on list and check all masters.
How do I change the default address for the warehouse in the invoice?
To change the address in warehouse please follow these steps:
1. Go in administration
2. Then Go in master
3. Then Go in material centre
4. Then Go in modify and update the address
I am getting error in party address validation. How do I resolve it?
To resolve the error in party address validation, make sure to enter the complete and accurate address details, including the city and pincode. Double-check that the address is entered in the correct field (billing or shipping) as required.
Can I use abbreviations for the unit names in BUSY Accounting Software?
Yes, you can use abbreviations for the unit names while creating unit master by follow these steps:
Step 1: Go to administration section then click on master.
Step 2: Choose unit then click on add and create the unit master.
How can I add a new customer so their details populate correctly?
If you want to add a new customer then please follow the given steps
Step 1: Go to administration menu
Step 2: Then master then account
Step 3: Then add master with new customer details and save.
My item master list is empty, how can I add items?
To add items in BUSY, follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item and click on add. Now, enter all the necessary details such as name, group, unit, etc then save.
How to set default sale and purchase type in party account?
To set default sale and purchase type in party master, follow these steps:
Step 1: Go to administration then masters
Step 2: Select account and you can define default Sale and purchase Type in the party master in modify mode.
How do I categorize Pre- GST Subsidy under Indirect Income?
To categorize Pre-GST subsidy under Indirect Income in BUSY follow the steps below:
Step 1: Go to administration then masters
Step 2: Select account then add
Step 3: Mention account name and select group as indirect income then save
How to add the tax category in the item master?
You can add the item tax category from the below steps.
Step 1: Click on Administration and then masters
Step 2: Then Item and Modify or Add.Then in the Tax category option, select the correct tax rate and save it.
What is the difference between Sundry Creditors and Sundry Debtors?
Sundry creditors are the parties from whom you purchase goods or services on credit, while sundry debtors are the parties to whom you sell goods or services on credit. In BUSY, they are treated separately under different groups.