Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I reopen a master in modify mode in BUSY after making changes?
You should folllow below steps to reopen a master in modify mode in BUSY after making chnages:
Step 1: Go in administration.
Step 2: Then select masters.
Step 3: Then click on item and open relevant item master in modify mode.
What should I do if my unit is not being updated in item master?
If if my unit is not being updated in item master,check below steps :
Step 1: Go to administration and click on masters.
Step 2: Select item and click on modify mode and update the correct item unit and save.
Should I add an extension to the unit name or have different HSN codes for each description to show them separately on invoices?
The item master contains the HSN code and the unit of each item, which depend on the nature of the item. The invoice will show the same HSN code and unit as specified in the item master.
Why are some items not showing in the HSN validation report even though they exist? How can I troubleshoot this?
Some items may not appear when you validate HSN Codes in bulk because they have blank HSN Codes. To include these items in the validation, you need to select the option of Include Items with blank HSN.
What is the purpose of the type flag in the text category? Should I select goods or services here?
The purpose of the type flag in the text category is to indicate whether the item is a good or a service. You should select the appropriate type based on the nature of the item being categorized.
How do I enter tax category and tax rate for a new item in BUSY Accounting Software?
When you create a new item in BUSY, then you need to select the tax category in the Tax Category field. If any tax category is not showing then you can also create it by press F3.
How do I add a new product in BUSY? What details do I need to enter?
For a Product, Mention the required details such as Item Print Name, Tax Rate, HSN Code. Also can enter other deatils as per your requirement.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
How can I update details like PIN codes for existing debtors/clients? What is the process?
To update the pin code details for customer go to:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : MOdify
Step 5 : Select account and update the pin code details
Step 6 : Save
How do I access the item master and service tax cateogry master in the BUSY?
To access the Item master and Tax Category master in BUSY, follow the steps below:
Step 1: Go to the Administration menu.
Step 2: Click on Masters.
Step 3: Select either Item or Tax Category to access them in BUSY.
How do I change the unit of measurement for an item in the Item Master.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Modify
Step 5: Change the Unit as per your requirement.
Note : Alternate Unit not able to change it if transaction already exists in BUSY.