Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I use -digit HSN codes in my sales register?

You need to enter the HSN code in the Item Master in BUSY, not in the sales register. If your annual turnover is below Rs. 5 crore, you can use the 4-digit HSN code for your items.

How can I edit maters in BUSY Accounting Software?

To edit mater follow the steps mentioned below:
Step 1: Go to administration then masters
Step 2: Select the master type you want to edit
Step 3: Click on modify select the master
Step 4: Make changes and save

How can create the purchase type in BUSY?

To create the purchase type in BUSY then follow the below steps.
Step 1: Click on administration and then masters
Step 2: Then purchase type and add , here mention th region, taxation type and calculation then save it.

How can i update my UQC?

To update UQC, follow these steps:
Step 1: Go to administration and then click on masters.
Step 2: Select unit and click on modify mode.
Step 3: Now define UQC for e-way bill and e-invoice and click on save button.

Can I remove a party ?

Yes, you can remove a party, you need to follow these steps :
Step 1: Go to administration click on masters
Step 2: Select account open in modify mode and press F8 key to delete party or account master.

When creating sales invoices in BUSY, it does not automatically pick up customer address details from the master. I have to enter station and pincode manually each time. Is there a way to make it auto-populate?

Follow given instruction to auto-populate party's address in master :
Go in party master then validate party's GSTIN and then click on Update,back and quit, so that will auto pick address ,station and pincode as well.

I have created a new company but not added GST number yet. Do I need to have GST number added to create transactions and file GST returns?

To add GST number of company,goto:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Put company GST number and save

The transport window is picking up the wrong address based on pincode instead of full address. How can I make it select the address properly?

If the transport window is picking up the wrong address based on pincode instead of full address, first check pin code in party master and after updating the correct pincode and station do resave the master.

I'm having trouble finding the lawyer's number for my auto company within BUSY. Where can I locate contact info like phone numbers in BUSY?

TO check phone numbers in BUSY go to :
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Click on accounts
Step 4 : Open account on modify mode
Step 5 : Check contact phone number.

The GST tax rates seem incorrect in my accounting software. How can I update and customize the tax rates to match the current regulations?

To correct tax rate, go to:
Step 1 : Take backup of your company
Step 2 : Click on administration
Step 3 : Masters
Step 4 : Tax category
Step 5 : MOdify master and save
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