Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What should I do if an item gets deleted accidentally?
If an item is accidentally deleted in BUSY, you can recover or restore the lost data from the backup. If you do not have a data backup, then you will need to create a new item.
What is the process for modifying a item in BUSY?
To modify the item then pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Modify
Select the item in modify mode and do the required changes then save it.
How can I create a new mastes in BUSY?
To create a new masters in BUSY follow below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Then select the relevant master name and click on add option to add master in BUSY.
How do I add a new item in BUSY
To add new item in BUSY, follow these steps :
Step 1 : Click on Administration
Step 2 : Masters
Step 3 : Item
Step 4 : Add
Step 5 : Add all item details and save new item in BUSY
How do we manage multi-location inventory in BUSY?
You can create mutiple material centre in BUSY for maintaing mutiple location inventory and can also create mutiple voucher series for billing purpose also and you can check inventory and stock reports for each material centre
How do I configure taxes in BUSY?
We can configure Tax Rate and TDS through Below Steps:
Tax Category : Create the Tax Category for Goods and Services.
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Add
Step 5: Mention the Tax rate details.
When creating sales invoices in BUSY, it does not automatically pick up customer address details from the master. I have to enter station and pincode manually each time. Is there a way to make it auto-populate?
Follow given instruction to auto-populate party's address in master :
Go in party master then validate party's GSTIN and then click on Update,back and quit, so that will auto pick address ,station and pincode as well.
I have created a new company but not added GST number yet. Do I need to have GST number added to create transactions and file GST returns?
To add GST number of company,goto:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Put company GST number and save
The transport window is picking up the wrong address based on pincode instead of full address. How can I make it select the address properly?
If the transport window is picking up the wrong address based on pincode instead of full address, first check pin code in party master and after updating the correct pincode and station do resave the master.
I'm having trouble finding the lawyer's number for my auto company within BUSY. Where can I locate contact info like phone numbers in BUSY?
TO check phone numbers in BUSY go to :
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Click on accounts
Step 4 : Open account on modify mode
Step 5 : Check contact phone number.