Frequently Asked Questions

If you have tag expense account in the item master but not reflecting in the relevant report correctly, then you need review that voucher and re enter the item in it then save changes and check.

If you don't have the customer details then it is not possible to send any notification to him. so there is need to require customer details and mention these details in his account master in BUSY.

Steps for Adding  item master ,please follow:
Step 1:-Go to  Administration menu and then Masters option.
Step 2:- And then click on the Item And select Add
Step 3: enter all relevant details and save the master.

To copy item and account master in new company you can select the option of Copy master and configuration during 
the creation of company.Even you can import master from old to new company through XML process

To create ledger for credit card payment , follow the steps below:
Step 1: Go to administration then masters 
Step 2: select account then click on add
Step 3: Mention account name ans select group accordingly then save

To add GST number of company,goto:
 Step 1 : Click on administration
 Step 2 : Configuration
 Step 3 : Features and options 
 Step 4 : GST/VAT
 Step 5 : Put company GST number and save

When you create BOM (Bill of Material) in BUSY, you can mention the default material center for Item generated and consumed. You can identify the material center by their name and make sure it is correct.

If your GSTIN status show inactive or cancelled then Go to GST/ VAT and check the GSTIN 
If GSTIN is correct there and on GST portal show invalid then contact to GST portal help line number

BUSY will not give you an error for using special characters in the party’s address. However, you should avoid using them while creating party master, as e-way bill and e-invoice do not accept these special characters.

If you are logged in with the sub user and you do not have rights for editing the item master in that case you would not be able to edit the hsn code in item master.