Frequently Asked
Questions

Q: I'm unable to find the Party Masters in BUSY. Where can I access them?

To find and access the party master go to: Step 1 : CLick on administration Step 2 : CLick on masters Step 3 : Acoounts Step 4 : CLick on list Step 5 : It will show you all list of accounts

Q: What is the process for updating or creating new WEBTEL and PIN codes?

To update or create new WEBTEL and PIN codes, the agent needs to log into the GST portal. From there, they can validate and create the new codes. The customer can then use the new PIN code

Q: How do I set the MRP (maximum retail price) for products in BUSY?

To set MRP for products in BUSY go to : Step 1 : CLick on administration Step 2 : Then masters Step 3 : Click on item Step 4 : MOdify Step 5 : Select item and define MRP and save

Q: Why is the party name can not be entered which is already added?

In BUSY, if a party already added then you can not add another party with the same name, it will give you a pop up as master name already exist. You need to add something different name.

Q: How do I check if the HSN code has 6 digits after saving?

After saving the HSN code in BUSY, you can check by following these steps: Step 1: Go to administration then click on masters. Step 2: Select item and open item in modify mode and now check the HSN code.

Q: Can I modify the address that will be shown under my account name?

Yes, you can modify the charges that will be shown under your account name in BUSY Accounting software. You can do this by going to the account master and selecting the account name you want to modify.

Q: Is it safe to remove opening balances? Will it affect other balances?

You can remove or edit opening balances of accounts and items only in the begining financial year of company. Further if you remove opening balances of accounts or items then it will affect the closing balance also.

Q: Why is the same master being created twice during the import-export process?

In BUSY, you can not create master with exactly same name or alias. So if you import data in BUSY then might there is some difference in the master name so it had created the duplicate masters.

Q: How do I add "India" after the state on BUSY invoices?

Steps to follow to add state or country masters in BUSY: Step 1: Go to administration menu and select masters from it. Step 2: From masters option select misc. masters. Step 3: Then select state or country to add master.

Q: Why does the opening balance not updated after I save it?

The opening balance not updated after saving it in BUSY, due to not saved that master properly so save it again and check. Note: Opening balance can be update only in the begining financial year of a company.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I'm unable to find the Party Masters in BUSY. Where can I access them?

To find and access the party master go to:
Step 1 : CLick on administration
Step 2 : CLick on masters
Step 3 : Acoounts
Step 4 : CLick on list
Step 5 : It will show you all list of accounts

What is the process for updating or creating new WEBTEL and PIN codes?

To update or create new WEBTEL and PIN codes, the agent needs to log into the GST portal. From there, they can validate and create the new codes. The customer can then use the new PIN code

How do I set the MRP (maximum retail price) for products in BUSY?

To set MRP for products in BUSY go to :
Step 1 : CLick on administration
Step 2 : Then masters
Step 3 : Click on item
Step 4 : MOdify 
Step 5 : Select item and define MRP and save

Why is the party name can not be entered which is already added?

In BUSY, if a party already added then you can not add another party with the same name, it will give you a pop up as master name already exist. You need to add something different name.

How do I check if the HSN code has 6 digits after saving?

After saving the HSN code in BUSY, you can check by following these steps:
Step 1: Go to administration then click on masters.
Step 2: Select item and open item in modify mode and now check the HSN code.

Can I modify the address that will be shown under my account name?

Yes, you can modify the charges that will be shown under your account name in BUSY Accounting software. You can do this by going to the account master and selecting the account name you want to modify.

Is it safe to remove opening balances? Will it affect other balances?

You can remove or edit opening balances of accounts and items only in the begining financial year of company. Further if you remove opening balances of accounts or items then it will affect the closing balance also.

Why is the same master being created twice during the import-export process?

In BUSY, you can not create master with exactly same name or alias. So if you import data in BUSY then might there is some difference in the master name so it had created the duplicate masters.

How do I add "India" after the state on BUSY invoices?

Steps to follow to add state or country masters in BUSY:
Step 1: Go to administration menu and select masters from it.
Step 2: From masters option select misc. masters.
Step 3: Then select state or country to add master.

Why does the opening balance not updated after I save it?

The opening balance not updated after saving it in BUSY, due to not saved that master properly so save it again and check.
Note: Opening balance can be update only in the begining financial year of a company.

Frequently AskedQuestions