Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why am I unable to use a 4-digit HSN code for my items even though it exceeds Rs 5 crore turnover?

According to GST rules, if your turnover exceeds Rs 5 crore, you need to use a 6 or 8 digit HSN code. Using a 4-digit HSN code will result in an error.

How can I ensure that the alternate unit is set correctly for an item before I make a sale or purchase?

To ensure that the unit is set correctly for an item before making a sale or purchase in BUSY, you can check the unit set for the item in the item master.

How do I issue stock for items that have the "Do not maintain stock balance" option enabled?

You cannot issue stock for items that have the "Do not maintain stock balance" option enabled because this option means that the stock balance will not be maintained for that particular item.

I am getting invalid error while validate the gst number of party. How can i correct it?

If you are getting invalid GST number error that means you have specify incorrect GSTIN of counter party in party master. You should mention the correct one then check by validate it.

Why is the items summary not reflecting in the report even though the stock is full?

If in item monthly summary report not showing stock of that item even though purchases exist then might be the option of Don't Maintain Stock Balance is enabled in the Item Master. 

How do I log into a company directly in BUSY without going through the master configuration?

To log into a company directly in BUSY without going through the master configuration, you can log in as the admin user of the company.you can skip the master configuration in BUSY.

I made changes to tax categories but am still getting errors. What should I do?

To avoid errors after changes made in the tax categories, make sure you save the changes properly. Also, you need to enter the item again in the voucher to apply the changes.

How do I tag tax categories like "% plus cess" to items in BUSY?

TO tag 5 % tax categry in item go to:
Step 1 : Click on administration
Step 2 : Then master
Step 3 : Click on modify
Step 4 : Open item and tag tax category

Some of my items are blocked in BUSY how can I unblock them?

Pls Follow the Below Steps for Item Block :
Step 1: Administration
Step 2: Utilities
Step 3: Block Account and Item
Step 4: Select Master Type - Item
Step 5: Either for One or All Item

What is the process for creating a new overseas party in BUSY?

To create new overseas party in BUSY go to:
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Then account
Step 4 : Add details of overseas country and details save
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