Frequently Asked
Questions

Q: I made changes in the software but they are not reflecting. How do I ensure any changes I make are saved properly?

To ensure proper saving of changes in the software, make sure to save the changes and check if they are reflecting properly. If not, try re-saving the changes and checking again.

Q: I want the stock of the same item in different rooms shown separately. What feature in BUSY can help me do that?

You have to create the material centre by different room name in BUSY. Then pass the voucher with the different room and view the stock status report by selecting required room.

Q: What should I do if the GST portal shows the digit HSN code as invalid but BUSY only allows digits?

In BUSY, you can enter HSN codes upto 10 digits no restriction in that. But make it should be valid, you can use the validate option available in the item master.

Q: What steps should I take if I am unable to generate an invoice due to incorrect place or PIN code?

If you are unable to generate an invoice due to an incorrect place or PIN code, you should update the correct place and PIN code in the software's party master details.

Q: If I have made a purchase or sale on credit, which groups should I select for the ledger entries?

If you have made a purchase or sale on credit, you should select the Sundry Creditors for account posting purchase and Sundry Debtors for account posting sales in BUSY Accounting software.

Q: What should I do if I enter the wrong details while opening a new bank account in BUSY

We Have to open the bank account in modify mode then can correct it details and save it. Pls Follow the Below Steps : Step 1: Administration Step 2: Masters Step 3: Account Step 4: Modify

Q: Why am I unable to create any account under under profit and loss account group in BUSY?

In BUSY, the profit and loss account under profit and loss account group already exist in data base and you cannot create another account master in profit and loss account group.

Q: Where can I update HSN codes for items as I don't see the HSN code field?

To update item HSN code go to: Step 1 : Click on administration Step 2 : Masters Step 3 : Items Step 4 : MOdify item and update the HSN codes

Q: How can I ensure that pcs unit only show in for a group in BUSY?

When you create a new item in BUSY, you need to specify the unit for that item. So you need to select the correct unit in respect to a particular group.

Q: Can finished products be kept in a subgroup or should they be the only group?

It is up to you weather you want to create finished products a primary group or under in any group. It is depend on you as how to maintain your inventory.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I made changes in the software but they are not reflecting. How do I ensure any changes I make are saved properly?

To ensure proper saving of changes in the software, make sure to save the changes and check if they are reflecting properly. If not, try re-saving the changes and checking again.

I want the stock of the same item in different rooms shown separately. What feature in BUSY can help me do that?

You have to create the material centre by different room name in BUSY. Then pass the voucher with the different room and view the stock status report by selecting required room.

What should I do if the GST portal shows the digit HSN code as invalid but BUSY only allows digits?

In BUSY, you can enter HSN codes upto 10 digits no restriction in that. But make it should be valid, you can use the validate option available in the item master.

What steps should I take if I am unable to generate an invoice due to incorrect place or PIN code?

If you are unable to generate an invoice due to an incorrect place or PIN code, you should update the correct place and PIN code in the software's party master details.

If I have made a purchase or sale on credit, which groups should I select for the ledger entries?

If you have made a purchase or sale on credit, you should select the Sundry Creditors for account posting purchase and Sundry Debtors for account posting sales in BUSY Accounting software.

What should I do if I enter the wrong details while opening a new bank account in BUSY

We Have to open the bank account in modify mode then can correct it details and save it.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Modify

Why am I unable to create any account under under profit and loss account group in BUSY?

In BUSY, the profit and loss account under profit and loss account group already exist in data base and you cannot create another account master in profit and loss account group.

Where can I update HSN codes for items as I don't see the HSN code field?

To update item HSN code go to:
 Step 1 : Click on administration
 Step 2 : Masters
 Step 3 : Items
 Step 4 : MOdify item and update the HSN codes

How can I ensure that pcs unit only show in for a group in BUSY?

When you create a new item in BUSY, you need to specify the unit for that item. So you need to select the correct unit in respect to a particular group.

Can finished products be kept in a subgroup or should they be the only group?

It is up to you weather you want to create finished products a primary group or under in any group. It is depend on you as how to maintain your inventory.

Frequently AskedQuestions