Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can I find the UQC field in BUSY to edit it?

To find UQC field in BUSY go to:
Step 1 :Click on administration
Step 2 : Then masters
Step 3 : Select unit
Step 4 : Modify and check UQC in unit master

What is the significance of opening stock value in the item master?

The significance of opening stock value in the item master is that it will show you the total costing value as per the opening stock available of that item.

What is the procedure to create a new inventory item in BUSY?

TO create new item:
Step1 : Click on administration
Step 2 : Masters
Step 3 : Add
Step 4 : Add item name with all details

What information is required to create a customer profile in BUSY?

To create a customer profile in BUSY, you will need to provide details such as the customer's name, contact information, address, and any other relevant information for the profile.

Why can't I open the new account I created?

If you cannot able to open account master in modify in BUSY you may check junk master from housekeeping and also check by reindexing after backup of the company.

What is the use of multiple ledgers in BUSY?

You may need to create multiple ledgers to track different types of income and expenses separately, such as for different services or products your business offers or different parties.

The BUSY is not allowing me to add new items or customers. I get an error whenever I try creating new records. What could be causing this and how can I resolve it?

Please please more details as what error you are getting while creating new items and accounts. Further you should check you have appropriate rights to do the same.

I'm entering the buyer's country as for Other Countries but when I enter the ship-to details, it is showing for Other Territories. Why is this difference and how can I correct it?

When you create export invoice you need to enter country name in the party master but in shipping window show state as other and their code as 97.

- Can opening balances be added or subtracted while importing data from an existing company to a new one?

If you import masters from XML option in that case you can copy opening balances or closing balance from an existing company but cannot add or substract balances.  

What is the process for validating customer IDs in BUSY? I am facing issues with ID creation and validation.

Validation of GSTIN no is avalaible in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- GST Misc. Utilities
Step 3:- Validate GSTIN No. Online
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