Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What fields are mandatory when creating a new Account in BUSY?

Find out the mandatories fields while creating Account in BUSY
Step 1 : It is compulsory to define account name
Step 2 : And have to define account group also

How can I increase the space for the party's address line?

In BUSY, there is no provision to increase the space for the party's address line. We have given four lines for address so you can enter it in other lines.

How can I update billing rates or transport costs in BUSY?

You can create item for transporation and add opening balance as it cost and define billing rate too:
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Item add

What is the process to edit an existing item master?

Pls Follow the Below Steps For Item Modification :
Click On
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Modify
Step 5: Do the required changes in the Item Master and Save it.

Can I add a define master for service in BUSY?

Yes, you can add a master for service in BUSY,follow these steps:
Step 1: Go to administration and then click on masters.
Step 2: Now select master type and add service master.

Where can I find an item in BUSY?

To find item in BUSY, you need to follow these steps :
Step 1 : Go to administration then masters
Step 2 : Click on item then modify and find the item.

How can I check for a particular item?

To find item in BUSY, you need to follow these steps :
Step 1 : Go to administration then masters
Step 2 : Click on item then modify and find the item.

Who can I contact for help with GSTIN registration and activation process?How can I check the status of my GSTIN on the BUSY platform?

To get help with GSTIN registration and activation process, you need to contact with your tax consultant. In BUSY you can validate the GST number in the party master.

Once I have set up minimum level and quantity, why is the software not showing the shortage of those items in the display?

If you have set up minimum level of an item then it will not show in the Minimum Level report along with shortage when minimum level is not crossed.

I created a GST number for Telangana state but it is not accepting the Andhra Pradesh GST number. How can I fix this?

If there is a GST number for telangana state, it will not accept an Andhra Pradesh GST number because it is its telangana state GST number in account master.
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