Frequently Asked
Questions

Q: The changes made in party master in BUSY are not reflecting in existing transactions. What could be the reason?

If the changes made in party master are not reflecting in an existing transaction, then might the changes are not saved properly so you need to save again then check.

Q: I'm confused about whether to record cash as a party or an amount. How should it be handled?

If you are recording a cash transaction, you should record/ create it as a party as cash .if there is a specific party involved. Otherwise, record it as an amount.

Q: I made changes to a purchase voucher but the item rate did not update. Why is that?

If you update purchase price in voucher but price not updated in item master, so you can update price on item master by administration - master - account - modify

Q: What should I do if gst number showing as invalid at the time of validating in BUSY

If gst number showing as invalid at the time of validating in BUSY follow below steps: Step1: Ensure the correct GST number is specified and avoid any additional spaces within it.

Q: How do I add custom fields like a key field to the inventory items master data?

There is no option to add custom fields such as a key field to the inventory item master data, as the Item name and alias are recognized as key fields.

Q: What are the GST rules regarding unique HSN codes for each item description in BUSY?

BUSY software follows the GST rules for assigning HSN codes to items. If you want to know more about the rules, you may need to consult your CA or accountant.

Q: Will entering opening stock data affect the bills already generated for the current year?

Entering opening stock data will not affect the bills already generated for the current year in BUSY. It only change the stock status report updated as per current stock updated.

Q: Who can I contact for help with GSTIN registration and activation process?How can I check the status of my GSTIN on the BUSY platform?

To get help with GSTIN registration and activation process, you need to contact with your tax consultant. In BUSY you can validate the GST number in the party master.

Q: Once I have set up minimum level and quantity, why is the software not showing the shortage of those items in the display?

If you have set up minimum level of an item then it will not show in the Minimum Level report along with shortage when minimum level is not crossed.

Q: I created a GST number for Telangana state but it is not accepting the Andhra Pradesh GST number. How can I fix this?

If there is a GST number for telangana state, it will not accept an Andhra Pradesh GST number because it is its telangana state GST number in account master.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The changes made in party master in BUSY are not reflecting in existing transactions. What could be the reason?

If the changes made in party master are not reflecting in an existing transaction, then might the changes are not saved properly so you need to save again then check.

I'm confused about whether to record cash as a party or an amount. How should it be handled?

If you are recording a cash transaction, you should record/ create it as a party as cash .if there is a specific party involved. Otherwise, record it as an amount.

I made changes to a purchase voucher but the item rate did not update. Why is that?

If you update purchase price in voucher but price not updated in item master, so you can update price on item master by administration - master - account - modify

What should I do if gst number showing as invalid at the time of validating in BUSY

If gst number showing as invalid at the time of validating in BUSY follow below steps:
Step1: Ensure the correct GST number is specified and avoid any additional spaces within it.

How do I add custom fields like a key field to the inventory items master data?

There is no option to add custom fields such as a key field to the 
inventory item master data, as the Item name and alias are recognized as key fields.

What are the GST rules regarding unique HSN codes for each item description in BUSY?

BUSY software follows the GST rules for assigning HSN codes to items. If you want to know more about the rules, you may need to consult your CA or accountant.

Will entering opening stock data affect the bills already generated for the current year?

Entering opening stock data will not affect the bills already generated for the current year in BUSY. It only change the stock status report updated as per current stock updated.

Who can I contact for help with GSTIN registration and activation process?How can I check the status of my GSTIN on the BUSY platform?

To get help with GSTIN registration and activation process, you need to contact with your tax consultant. In BUSY you can validate the GST number in the party master.

Once I have set up minimum level and quantity, why is the software not showing the shortage of those items in the display?

If you have set up minimum level of an item then it will not show in the Minimum Level report along with shortage when minimum level is not crossed.

I created a GST number for Telangana state but it is not accepting the Andhra Pradesh GST number. How can I fix this?

If there is a GST number for telangana state, it will not accept an Andhra Pradesh GST number because it is its telangana state GST number in account master.

Frequently AskedQuestions