Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How can I fix the "invalid HSN code" error?
To fix the "invalid HSN code" error, you can try the following steps:
Step 1. Check the HSN code entered for the item and ensure it is correct.
Step 2. If the HSN code is blank, enter a valid HSN code for the item.
Step 3. If the HSN code is incorrect, update it with the correct code.
Step 4. Validate and save the invoice again after updating the HSN codes to the appropriate length (usually 6 or 8 digits).
Step 5. If the error persists, try removing the item and re-entering it using the F9 option to force the system to validate the item again.
What is the correct format and number of digits for entering an HSN code in BUSY?
Follow below steps to find the correct format and number of digits for entering a HSN code in BUSY:
Step 1: Open relevant item master.
Step 2: Define all details.
Step 3: Press ALT+M on item.
Step 4: Then specify the HSN code.
Step 5: As HSN code must be in legth accordingly with your annual turn over like,4 digit, 8 digits.
Step 6: Click on validate.
Step 7: Ensure that HSN must be relevant with the item as goods/ service and should be in numeric.
Step 8: Save and proceed for generation.
How can i create item with main unit, alternative unit and packing unit in BUSY?
To create an item with main unit, alternative unit and packaging unit in BUSY, follow these steps:
Step 1: Go to administration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: Enable the alternative unit of items and packaging unit of items and save the configuration.
Step 4: Now, Go to administration then click on the master menu.
Step 5: Choose the add option then create the item by specifying the item name, group, main unit, alternative unit, packaging unit, tax category, hsn code and many more.
Step 6: After specifying the required details, save the item master.
I am unable to add new items or products to an invoice. How can I resolve this?
To resolve the issue of being unable to add new items or products to an invoice in BUSY, you can try the following steps:
Step 1: Check if you have full rights to add items in the master.
Step 2: Ensure that the items or products you are trying to add are not already present in the item master in BUSY.
Step 3: Verify that the item master is not blocked or restricted from making changes.
Step 4: Restart BUSY and try adding the items again.
Step 5: If the issue persists, contact the support team at BUSY for further assistance.
What is the process to open a new party in BUSY?
To open a new party in BUSY, you need to follow these steps:
Step 1 : First go to administration
Step 2 : Then Go to the Masters menu and select account
Step 3 : Click on the new option to create a new party.
Step 4 : Fill in the required details such as party name, party group ,address, contact information, and GSTIN if applicable
Step 5 :Save the party details by clicking on the Save button.
Step 6 : The new party will now be added to the party master list in BUSY
How to update new GST rates in BUSY when rates change?
To update the new GST rates in the item master, you can follow these steps:
Step 1: Open your company then, go to the Administration
Step 2: Click on the Masters and select Item.
Step 3: Click on Modify and choose the item from the dropdown list.
Step 4: This will open the item details window where you can see a field named Tax Category. You can change the tax rate from there by selecting a different tax category or creating a new one.
Please note to take latest Backup of your data before make any changes in your data.
How can i tag expenses and income account in bill sundry?
To tag expense and income account in bill sundry master, follow these steps:
Step 1: Go to Administration section then click on master menu
Step 2: Select the Bill sundry option then click on Modify mode.
Step 3: To tag account for sales, Specify N to disable adjust in sales amount ad tag expense or income account in account head to post field.
Step 4:To tag acocunt for purchase, Specify N to disable adjust in purchase amount ad tag expense or income account in account head to post field.
Step 4: Click on save button to save the bill sundry.
Can you guide me on how to generate a sales analysis report from August to September?
To view a Sales Report of specific moths in the BUSY ,please follow below steps:
Step 1: Log into BUSY and Open the Company .
Step 2: Look for the Display Menu option.
Step 3: In the Display Menu,select Sales Analysis Report.
Step 4: Once you are in the Sales Analysis report, you will see options to choose a partywise report.
Step 5: And Select Standard Date or voucher wise option and select the parties to be shown for.
Step 6: Specify the date range of the particular months and open the report.Here you can check the partywise sales amount and other details.
How can I define the tax category while entering the purchase voucher in BUSY software?
You can define the tax category while entering the purchase voucher in BUSY , please follow below steps:
Step 1: Go to the Administration tab and click on the Masters.
Step 2: Under Masters, select Item and then click on Modify. This will open a list of your items that you can choose from.
Step 3: Select the item that you want to change the tax rate for. This will open the item details window where you can see a field named Tax Category. You can change the tax rate from there by selecting a different tax category or creating a new one.
I want to add a new customer in the software. What steps should I follow?
To add a new customer in the BUSY, you can follow these steps:
1. Open the software and go to administration and select the Masters menu.
2. Select Accounts and click on add option then enter Account name and choose Sundry Debtors or Sundry Creditors.
3. Fill in the required details such as customer name, address, contact information, and GST number (if applicable).
4. Save the customer information by clicking on the Save button.
5. The new customer will now be added to the software and can be used for billing and other transactions.
