Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the proper way to categorize expenses in the BUSY for tax purposes?

To categorize expenses in BUSY for tax purposes, you can create a separate account ledger for each expense with the relevant tax category.

How to fix the station and pincode issue while creating a e-invoice in BUSY?

To fix the station and pincode issue while creating a e-invoice in BUSY, mention station and pincode in account master then save it.

Is there a tutorial or guide available for uploading HSN codes in BUSY mode?

There is no tutorial or guide available in BUSY for uploading HSN codes as you are required to manually entered item-wise HSN codes.

Freight charges transaction visible in item ledger but not reflecting in stock. Discrepancy reason?

Freight charges not reflecting in stock since option of dont maintain stock balance is 
turned on in item master of freight charges.

How do I add or edit Masters like Items, Customers etc in BUSY?

To add customer,item etc. :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account, item
Step 4 : Add details and save

Do I need to make a % tax master in BUSY for RCM?.

Default 5% Tax Master created in BUSY but if 5 % Tax Master is not available than you can create required Tax Master.

I'm getting an error when entering a country code, what should I do?

Make sure you are entering an alphabetic country code. If you are still getting an error, try searching for the correct code online.

Is the description field necessary when modifying the sale price in item master?

No, the description field is not necessary when modifying the sales prices in item master. Further, you can update the description if required.

Should the primary group for finished products have HSN and tax categories?

It is not mandatory to mention HSN Code and Tax Categories in the primary group. You can mention them in the item master.

What details do I need to enter when adding inventory items?

Item Details need to mention which are Item Group, Tax Category, HSN Code and Sale Price. Also can mention other details if required.
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