Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
My business sells some GST exempt items like bangles. How can I mark certain items as GST exempt in the software?
To mark certain items as GST exempt like for bangles have to take the tax category as Exempt while creating your item master
Do I need to create an account for every customer in BUSY Accounting Software, even if they pay in cash?
Yes, you need to create an account for every customer in BUSY if you want to maintain ledger report of the customer .
I need to bill a customer for advertising/display services in BUSY. Which SAC code should I use?
You can search the SAC code for advertising/display services from the GST portal and can mention in BUSY while creating item for them.
Why is the item I added to the purchase list not being showing in the stock?
The item may not be showing in the stock because:
Step 1: In item master do not maintain stock balance is maintained as Y.
Why is there no option in BUSY to enter MRP of alternate unit in item master?
In BUSY, you can not mention the MRP of alternate unit in item master because it can be enter for only main unit.
The name field seems to be changed or incorrect. How can I fix or update this?
For change master name go in Administration then go in master, then go in account or item and select master and change name.
I'm having trouble entering data/details into the stock section of BUSY. How can I fix this?
If you are not able to enter details in stock items then might be you do not have proper rights to modify them.
If I change the group for an existing account, will it impact the account balances?
Yes, changing the group for an existing account can impact the account balances, of those account in which that group has been tagged.
What details do I need to link the GSP ID with BUSY username, password, etc?
To link the GSP ID with BUSY, you need to enter the GSP username and password in the GSP configuration section of BUSY.
When I copy a party name in BUSY, will it duplicate or remain the same?
If the party name is already exists in the BUSY then will not be able to create the account with the party name.