Frequently Asked Questions

Q: How do I add or modify tax rates in the software?

To add tax category : Step 1 : CLick on administration Step 2 : Masters Step 3 : Tax category Step 4 : Add details and save

Q: Where should I put the weight information for each item?

You can put the weight information for each item in the item's category or can put it in item alias also as feasible.

Q: Where can I find the HSN code master in BUSY?

There is no such HSN code master in BUSY as you can check the HSN code in item master or in item list.

Q: How do I add/modify/delete employees in the payroll module?

To edit delete or add employee: Step 1 : CLick on administration Step 2 : Masters Step 3 : Employee Step 4 : Add, edit or delete

Q: What customer data fields are captured in BUSY?

BUSY captures various customer data fields, including but not limited to name, address, contact details, GST number, email, phone number, and payment terms.

Q: I am trying to record a customer payment in BUSY but it is not showing up on the customer's account. What should I do to fix this?

Customer account not showing because of: Step 1 : User rights Step 2 : Refresh issue Step 3 : Account not created

Q: I want to add multiple tax rates for a single product in a sales invoice. Is it possible to do this in BUSY and how?

NO it is not possible to add multiple tax rate in single item only date wise you can change the tax rate

Q: What should be the correct option to tick for tax bill sundry such as items basic amount, taxable amount, net bill amount, etc?

You should tick on taxable amount if you are configuring a tax bill sundry because tax should be apply on taxable amount.

Q: How are discounts applied when I enter them at the sales invoice level are they saved for future invoices?

For voucher level you can apply discount in bill sundry once you create master for discount it can use for future invoices.

Q: Do I need to enter a Tax category for each item or service in a sales invoice in BUSY?

Yes, you need to enter tax category for each item and service as per the nature of products and services in BUSY.

Solutions to common issues related to Configurations — Master Configuration.

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Step-by-step Answers

How do I add or modify tax rates in the software?

To add tax category :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Tax category
Step 4 : Add details and save

Where should I put the weight information for each item?

You can put the weight information for each item in the item's category or can put it in item alias also as feasible.

Where can I find the HSN code master in BUSY?

There is no such HSN code master in BUSY as you can check the HSN code in item master or in item list.

How do I add/modify/delete employees in the payroll module?

To edit delete or add employee:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Employee
Step 4 : Add, edit or delete

What customer data fields are captured in BUSY?

BUSY captures various customer data fields, including but not limited to name, address, contact details, GST number, email, phone number, and payment terms.

I am trying to record a customer payment in BUSY but it is not showing up on the customer's account. What should I do to fix this?

Customer account not showing because of:
 Step 1 : User rights
 Step 2 : Refresh issue
 Step 3 : Account not created

I want to add multiple tax rates for a single product in a sales invoice. Is it possible to do this in BUSY and how?

NO it is not possible to add multiple tax rate in single item only date wise you can change the tax rate

What should be the correct option to tick for tax bill sundry such as items basic amount, taxable amount, net bill amount, etc?

You should tick on taxable amount if you are configuring a tax bill sundry because tax should be apply on taxable amount.

How are discounts applied when I enter them at the sales invoice level are they saved for future invoices?

For voucher level you can apply discount in bill sundry once you create master for discount it can use for future invoices.

Do I need to enter a Tax category for each item or service in a sales invoice in BUSY?

Yes, you need to enter tax category for each item and service as per the nature of products and services in BUSY.

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