Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How are discounts applied when I enter them at the sales invoice level are they saved for future invoices?
For voucher level you can apply discount in bill sundry once you create master for discount it can use for future invoices.
Do I need to enter a Tax category for each item or service in a sales invoice in BUSY?
Yes, you need to enter tax category for each item and service as per the nature of products and services in BUSY.
Is there a shortcut key available to access sale price in item master quickly on BUSY Accounting Software?
To change sale price in item master when posting voucher , you can press Ctrl +M to open master in modify .
I am having trouble entering my PIN code in the PIN Code field in Master in BUSY.
Can enter PIN Code in PIN Code field of party master, Make sure that your num lock key is open in keyboard.
Where should I enter in the 'Station and Place' field when creating delivery challan in BUSY?
You should enter the Station and Place field in below options:
First : In party master .
Second : In transport window.
What information do I need to enter when adding a new foreign supplier party in BUSY?
When adding a new foreign supplier party in BUSY, you need to enter their name, address, contact details, and GSTIN (if applicable).
I'm having trouble entering the customer's address. What format does the address need to be in?
The format for customer address in BUSY is of four line you can mention the customer address in that lines as needed.
How do I correct errors in master records like customer, vendor or item masters in BUSY?
If you want to modify or correct any master you can go to the below steps:
Step 1: Administration
Step 2: Master
Step 3: Modify
How do I add or modify unit of quantity details for an item in BUSY?
To add product quantity :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : item
Step 4 : Add details and save
What should I do if I need to change the unit of an item that has already been used in a voucher or bill entry?
If an item has already been used in a voucher or bill entry, you cannot change its unit in BUSY .