Frequently Asked Questions

Solutions to common issues related to Configurations — Master Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Is there a shortcut key available to access sale price in item master quickly on BUSY Accounting Software? 

To change sale price in item master when posting voucher , you can press Ctrl +M to open master in modify .

I am having trouble entering my PIN code in the PIN Code field in Master in BUSY. 

Can enter PIN Code in PIN Code field of party master, Make sure that your num lock key is open in keyboard.

Where should I enter in the 'Station and Place' field when creating delivery challan in BUSY? 

You should enter the Station and Place field in below options:
 First : In party master .
 Second : In transport window.

What information do I need to enter when adding a new foreign supplier party in BUSY? 

When adding a new foreign supplier party in BUSY, you need to enter their name, address, contact details, and GSTIN (if applicable).

I'm having trouble entering the customer's address. What format does the address need to be in? 

The format for customer address in BUSY is of four line you can mention the customer address in that lines as needed.

How do I correct errors in master records like customer, vendor or item masters in BUSY? 

If you want to modify or correct any master you can go to the below steps:
Step 1: Administration
Step 2: Master
Step 3: Modify

How do I add or modify unit of quantity details for an item in BUSY? 

To add product quantity :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : item
Step 4 : Add details and save

Will updating the HSN code for an item automatically update it in all bills? 

Yes, updating the HSN code for an item in BUSY will automatically update it in all bills where the item is used.

What is the purpose of the item alias in item master in BUSY? 

The item alias is used to provide a unique code for each item which making it easier to track and manage inventory.

I want to configure multiple warehouses in BUSY. How can I do this? 

TO configure multiple warehouse you need to follow :
Step 1: CLick on administration
Step 2 : Then masters
Step 3 : Add material centre
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