Frequently Asked Questions

Q: Can we increase the item name character limit in item master?

In BUSY, the maximum limit for item name is 40 characters. Further, you can specify 60 characters in item print name field.

Q: How does the length of HSN code impact my GSTR- filing?

The length of the HSN code impacts your GSTR-1 filing because the GSTN system requires HSN codes to be 6-8 digits long.

Q: when will the changed purchased price start updating automatically in voucher?

If you have changed the price in the item master and saved the changes it will be reflected in the upcoming voucher

Q: Is there any limitations on changing party master details in BUSY?

There is no such pre defined limitations in BUSY for changing party master details. Futher, it depends the feature you are using.

Q: How do I add/modify GST details of customers and vendors?

To add or edit details : Step 1 : Click on administration Step 2 : Masters Step 3 : Account Step 4 : Add or modify

Q: How do I access the administration and configuration menus?

To access administration and configuration option search on BUSY top panel you will see administration under that there is a tab configuration.

Q: Why are some accounts not showing the correct information?

If some accounts are not showing the correct information then might be you have entered wrong information when you have created them.

Q: I am trying to record a customer payment in BUSY but it is not showing up on the customer's account. What should I do to fix this?

Customer account not showing because of: Step 1 : User rights Step 2 : Refresh issue Step 3 : Account not created

Q: I want to add multiple tax rates for a single product in a sales invoice. Is it possible to do this in BUSY and how?

NO it is not possible to add multiple tax rate in single item only date wise you can change the tax rate

Q: What should be the correct option to tick for tax bill sundry such as items basic amount, taxable amount, net bill amount, etc?

You should tick on taxable amount if you are configuring a tax bill sundry because tax should be apply on taxable amount.

Solutions to common issues related to Configurations — Master Configuration.

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Step-by-step Answers

Can we increase the item name character limit in item master?

In BUSY, the maximum limit for item name is 40 characters. Further, you can specify 60 characters in item print name field.

How does the length of HSN code impact my GSTR- filing?

The length of the HSN code impacts your GSTR-1 filing because the GSTN system requires HSN codes to be 6-8 digits long.

when will the changed purchased price start updating automatically in voucher?

If you have changed the price in the item master and saved the changes it will be reflected in the upcoming voucher

Is there any limitations on changing party master details in BUSY?

There is no such pre defined limitations in BUSY for changing party master details. Futher, it depends the feature you are using.

How do I add/modify GST details of customers and vendors?

To add or edit details :
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Add or modify

How do I access the administration and configuration menus?

To access administration and configuration option search on BUSY top panel you will see administration under that there is a tab configuration.

Why are some accounts not showing the correct information?

If some accounts are not showing the correct information then might be you have entered wrong information when you have created them.

I am trying to record a customer payment in BUSY but it is not showing up on the customer's account. What should I do to fix this?

Customer account not showing because of:
 Step 1 : User rights
 Step 2 : Refresh issue
 Step 3 : Account not created

I want to add multiple tax rates for a single product in a sales invoice. Is it possible to do this in BUSY and how?

NO it is not possible to add multiple tax rate in single item only date wise you can change the tax rate

What should be the correct option to tick for tax bill sundry such as items basic amount, taxable amount, net bill amount, etc?

You should tick on taxable amount if you are configuring a tax bill sundry because tax should be apply on taxable amount.

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