Frequently Asked
Questions

Q: I am unable to save the changes I made in master configuration. What could be the reason in BUSY?

IF you are made changes in master configuration and this is not reflecting ,Is it possible that the changes you made have not been updated,so you need to follow these steps: Step 1:Go to the Administration menu, Step 2:Click Master Configuration,Please check whether the changes you made have been saved or not. Step 3:Then you have to take backup first of your company, Step 4:You need to Go to House Keeping Menu,here you need to click on Regenerate Master Help file,then click all masters. Step 5:After complete this process,then go and check,your changes will be reflecting.

Q: I need to remove unregistered parties from my list. How can I do this in the software?

for remove Unregisterd parties you need to create two diff account group under sundry debtors one is Register Party another is Unregister Party after create group tag the party with relevent group , now See the step for fllter Dropdown list Step 1: Go to Administration Click on Configuration then Click on voucher Serise Configuration Step 2: Select Voucher Serise Configuration then click on Voucher Configuration Step 3: Enable option Fliter Value for Party dropdown Step 4: Type on Fliter Value Regsiter Party Step 5: Save the Configuration

Q: How can i modify credit days or due days for sales in party master?

To modify the credit days or sales or due days in party master , you can follow the step: Step 1: Go to administration then click on Master menu Step 2: Select the account master tab then click on Modify option Step 3: Now, select the required party master ledger and open in modify mode Step 4: Next, specify the due days in the Credit Days for Sale field and save the master. Note - The newly updated due days in the master will not alter existing vouchers. To reflect the latest due dates, you must manually modify the pre-entered invoices.

Q: How can I set the manufacturing date for my products in BUSY Accounting Software?

To set the manufacturing date for your products in BUSY,please follow below steps: Step 1: Go to administration menu and then select configuration tab Step 2: And then select features and option and then select Inventory option Step 3: And then enable batchwise Details and click on the configure option and then configure Batch Manufacturing date input format. Step 4: After then click on the save button and go to administration menu masters then select Item option Step 5: Here you click on the modify option and select particular item and enable manufacturing date option and save the master.

Q: I am not able to see CGST, SGST and IGST ledgers separately. How can I activate these ledgers?

First you have to create these masters manually For create master please follow these steps: 1. Go in Administration then Go in master 2. Then go in account and click on add 3. Create these accounts under Group Duties & taxes 4. Then mention tax type accordingly 5. Then go in master and then in bill sundry 6. Click on modify and select bill sundry like CGST and tag account and save 7. Same as do for other bill sundry then charge tax in voucher and check ledger

Q: How can I create a group for an item that is coming in kg, pieces, and packets?

When you create an item group there is no provision to mention the unit in them. Further if you wish to specify three units then you can mention alternate and packaging unit in the item master. To know how to enable it follow these steps: Step 1: Open your company then go to Administration menu. Step 2: Select Configuration and click on Features / Options. Step 3: Click on Inventory tab and here enable the Packaging Unit of Items and Alternate Unit of Items feature. Step 4: Now, when you create an item you can mention three units in them.

Q: How do I identify the names of specific parties in the Group of Account Creditor?

To identify the names of specific parties in the Group of Creditor in BUSY, you can access the Creditor acccount list and search for the desired party name. Follow the steps below to open group of account ist in BUSY:- Step 1: Go to administration menu Step 2: Master and then click on List option Step 3: Select screen option and then select standard format option Step 4: Click on group of account option & then select the sundry creditors group Step 5: And then open the list and you can check name of specific parties in the same list.

Q: How can I create masters like customers, vendors, items etc in BUSY?

To create masters like customers, vendors, items, etc. in BUSY, you can follow these steps: Step 1. Open you company and go to the Masters Tab. Step 2. Select the appropriate master category, such as Account and Items. Step 3. Click on the Add New button to create a new master record. Step 4. Fill in the required details, such as name, account/item group, address, contact information, etc. Step 5. Further you can select account group as sundry debtor for customer and sundry creditor for vendors. Step 6. Save the record to create the master.

Q: What are the different GST expenses heads I need to create?

You can create the GST expense account and place it within the account group, either under the direct expense or indirect expense category, based on your specific requirements. To create the expense account in BUSY, follow the steps: Step 1: Go to administration section then click on master menu Step 2: Choose the accounts tab then click on add option Step 3: Create the expense account under group indirect expense or direct expense, select GST applicable in GST type, update tax category, HSN/SAC code, ITC eligibility and RCM nature. Step 4: After update all the details, save the master.

Q: Should the GST number in the billing and shipping parties match?

It is not necessary for the GST number in the billing and shipping parties to match in BUSY. If you want to change the Details please follow below details : Step 1: Go to Administration and click on configuration. Step 2: Choose the Voucher Series Configuration option and select the voucher type as Sales Order, Then, select the voucher series and click on Voucher Configuration. Step 3: You will see the "Seperate Billing/Shipping Details" feature. Set it to Y to enable it and save. Step 4: Now, when you generate sales can mention Billing and shipping details seperately.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am unable to save the changes I made in master configuration. What could be the reason in BUSY?

IF you are made changes in master configuration and this is not reflecting ,Is it possible that the changes you made have not been updated,so you need to follow these steps:
 Step 1:Go to the Administration menu,
 Step 2:Click Master Configuration,Please check whether the changes you made have been saved or not.
 Step 3:Then you have to take backup first of your company,
 Step 4:You need to Go to House Keeping Menu,here you need to click on Regenerate Master Help file,then click all masters.
 Step 5:After complete this process,then go and check,your changes will be reflecting.

I need to remove unregistered parties from my list. How can I do this in the software?

for remove Unregisterd parties you need to create two diff account group under 
 sundry debtors one is Register Party another is Unregister Party after create group 
 tag the party with relevent group , now See the step for fllter Dropdown list 
 Step 1: Go to Administration Click on Configuration then Click on voucher Serise Configuration 
 Step 2: Select Voucher Serise Configuration then click on Voucher Configuration 
 Step 3: Enable option Fliter Value for Party dropdown 
 Step 4: Type on Fliter Value Regsiter Party 
 Step 5: Save the Configuration

How can i modify credit days or due days for sales in party master?

To modify the credit days or sales or due days in party master , you can follow the step:
Step 1: Go to administration then click on Master menu
Step 2: Select the account master tab then click on Modify option
Step 3: Now, select the required party master ledger and open in modify mode
Step 4: Next, specify the due days in the Credit Days for Sale field and save the master.
Note - The newly updated due days in the master will not alter existing vouchers. To reflect the latest due dates, you must manually modify the pre-entered invoices.

How can I set the manufacturing date for my products in BUSY Accounting Software?

To set the manufacturing date for your products in BUSY,please follow below steps:
Step 1: Go to administration menu and then select configuration tab 
Step 2: And then select features and option and then select Inventory option
Step 3: And then enable batchwise Details and click on the configure option and then configure Batch Manufacturing date input format.
Step 4: After then click on the save button and go to administration menu masters then select Item option
Step 5: Here you click on the modify option and select  particular item and enable manufacturing date option and save the master.

I am not able to see CGST, SGST and IGST ledgers separately. How can I activate these ledgers?

First you have to create these masters manually For create master please follow these steps: 
 1. Go in Administration then Go in master 
 2. Then go in account and click on add 
 3. Create these accounts under Group Duties & taxes 
 4. Then mention tax type accordingly 
 5. Then go in master and then in bill sundry 
 6. Click on modify and select bill sundry like CGST and tag account and save 
 7. Same as do for other bill sundry then charge tax in voucher and check ledger

How can I create a group for an item that is coming in kg, pieces, and packets?

When you create an item group there is no provision to mention the unit in them. Further if you wish to specify three units then you can mention alternate and packaging unit in the item master.
To know how to enable it follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Features / Options.
Step 3: Click on Inventory tab and here enable the Packaging Unit of Items and Alternate Unit of Items feature.
Step 4: Now, when you create an item you can mention three units in them.

How do I identify the names of specific parties in the Group of Account Creditor?

To identify the names of specific parties in the Group of Creditor in BUSY, you can access the Creditor acccount list and search for the desired party name.
Follow the steps below to open group of account ist in BUSY:-
Step 1: Go to administration menu
Step 2: Master and then click on List option
Step 3: Select screen option and then select standard format option
Step 4: Click on group of account option & then select the sundry creditors group 
Step 5: And then open the list and you can check name of specific parties in the same list.

How can I create masters like customers, vendors, items etc in BUSY?

To create masters like customers, vendors, items, etc. in BUSY, you can follow these steps:
 Step 1. Open you company and go to the Masters Tab.
 Step 2. Select the appropriate master category, such as Account and Items.
 Step 3. Click on the Add New button to create a new master record.
 Step 4. Fill in the required details, such as name, account/item group, address, contact information, etc.
 Step 5. Further you can select account group as sundry debtor for customer and sundry creditor for vendors.
 Step 6. Save the record to create the master.

What are the different GST expenses heads I need to create?

You can create the GST expense account and place it within the account group, either under the direct expense or indirect expense category, based on your specific requirements. To create the expense account in BUSY, follow the steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the accounts tab then click on add option
Step 3: Create the expense account under group indirect expense or direct expense, select GST applicable in GST type, update tax category, HSN/SAC code, ITC eligibility and RCM nature.
Step 4: After update all the details, save the master.

Should the GST number in the billing and shipping parties match?

It is not necessary for the GST number in the billing and shipping parties to match in BUSY. If you want to change the Details please follow below details : 
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type as Sales Order, Then, select the voucher series and click on Voucher Configuration.
Step 3: You will see the "Seperate Billing/Shipping Details" feature. Set it to Y to enable it and save.
Step 4: Now, when you generate sales can mention Billing and shipping details seperately.

Frequently AskedQuestions