Frequently Asked Questions

The new Section 9(5) feature in BUSY is updated as per government regulations. 
 To update this new section 9(5) feature in BUSY. you can follow these steps: 
 Step 1: Go to Administration Menu and click on Sales Type 
 Step 2: Under Sales type click on Add. 
 Step 3: Enter Sale Type Name. 
 Step 4: Click YES to Supplies notified u/s 9(5) option. 
 Step 5: Select Taxation type exempt. 
 Step 6: If required Create party account as Zomato Or Swiggy and select in e-commerce portal name. 
 Step 7: click on Save.

No, there is not specific process to ensure changes are reflected further 
 you have to check it in the list of the item master yourself whether removed or added.
 Further If your GST Template file is not working then please follow the given steps
 Step 1: Make sure you are using latest template of offline tool.
 Step 2: Make sure you have renamed template file.
 Step 3: Ensure that you have selected the correct folder for detecting the 
 template file.
 Step 4: Please check the error report before proceed to generate or upload.

To change the price of a item in BUSY after the entry has been made, you need to follow these steps:
Step 1: Go to administration then configuration.
Step 2: Choose features and opton and select inventory tab.
Step 3: Now enable date wise item pricing and click on save button.
Step 4: In administration select masters.
Step 5: Select item for which the price has been changed.
Step 6: Now window will pop up by enter key for date wise price information, in the window mention the new price and new date from which price has been changed and save item master.

To add new tax items in BUSY,you can follow some steps: 
 Step 1: Go to Administration and then click on Master. 
 Step 2: Now click on Item and then Click on Add option. 
 Step 3: Now Enter item details and enter tax rate in Tax category Feild if tax Rate does not exist in Drop down then press F3 by keep cursor on Tax category Feild. 
 Step 4: Enter name for custom tax and type and then enter tax rate in GST Rate Info for IGST,CGST and SGST and Save the master.

If you use alternative or packaging units with the item:
Step 1 : Go to the Administration menu, then select Miscellaneous Data Entry and Opening Information.
Step 2 : Look for Pending Sales Quotation and select it.
Step 3 : Choose the party name and the item name associated with the pending quotation.
Step 4 : Remove the quotation reference from the list and save the changes.
After this, you can go back to the Item Master and change the unit name for that item. If the item is involved in any transactions, you may need to delete those transactions as well.

In BUSY, the WhatsApp number and email ID will be automatically picked when sending SMS and emails. Make sure to update the email ID and WhatsApp number in the party master section for this feature to work correctly.
 To Update email and whatsapp number follow these steps:
 Step 1: Click on administration then select master tab
 Step 2: Select account master option then click on modify tab
 Step 3: Select the required party to open in modify mode and mention the specify the whatsapp number and email id in required field 
 Step 4: Save the master

In BUSY, there are different types of item codes that can be used:
1.Item Alias: It can be entered in Item master for Item reference and easy identification. Each & every Alias you enter should be unique and should not match with any Item name or Alias. 
2.BCN: Barcode number is a unique code entered quantity-wise during voucher entry in BUSY, facilitating the generation of barcodes that helps in data entry through scanning.
3.Serial number: Serial number is unique numbee entered for each unit of Item. Main use of this feature is for Retail Stores or in FMCG trade.

To update the price of an item from a date, you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select features and options and click on inventory tab.
Step 3: On right side tick on enable date wise item pricing option and save.
Step 4: Now, go back to administration menu then select masters option.
Step 5: Select item option then click on modify and select the item name.
Step 6: After opening it click on date wise price info button at bottom then can specify the w.e.f date and price then save.

If You Are Not able to see the Option 'Add New Vendor' Follow These Steps:-
 1.Go to the Administration menu Then select Masters.
 2.Then Click on accounts 3 Options Appear Add, Modify, List.
 3.If You Want To add Vendor Click on add & Create the new accounts/vendor.
 4.If you are not see these Option Ensure Login With Super User/admin user.
 5.Then Login With Super User/admin user & Add the Accounts/Vendor.
 6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

There are the steps for update invalid HSN code in BUSY:
 Step 1: Go to Administration Menu
 Step 2: Click on Bulk Updation Option 
 Step 3: Then click on Check/update item HSN/Tax Category
 Step 4: Then, select the Item master range as ALL, GROUP-wise or Selected
 Step 5:You can apply filters to HSN, name, and tax category by clicking on the filter option, and then proceed to update the HSN code. 
 Note : If a single item's HSN code appears as invalid in BUSY, it's advisable to verify it on the GST portal.