Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How can I update the scheme?
To update the scheme in BUSY Accounting software, you need to follow these steps:
Step 1. Go to Administration menu and then Click on Configuration tab
Step 2. Select Features and Options and Choose Inventory option
Step 3. After then Enable the Scheme Option.
Step 4. Now Go to Administration and Click on Masters
Step 5. Select Scheme and then Add the scheme
Step 6. Mention the date and time, then select the required voucher for which you want to apply it
Step 7.Specify the scheme type and create it.
How can I resolve access denied errors when saving data path in BUSY?
When access denied issue is showing while adding the data path in set data directory option in BUSY.
Pls follow the below steps:
Step 1: Make sure that the data folder should have full access rights to everyone.
Step 2: Check the data location and then set the data path.
Step 3: Check that to set data path from internal drive as in extenal drive sometimes creates issue if its corrupted then need to format the external drive.
If still issue presists, then contact on customer support 24X7 on 8282828282 or email at support@busy.in
How can I check the account of an Salesman in the software?
If you want to set up Saleman in BUSY, you can follow these steps:
Step 1: go to the Administration tab and click on Configuration.
Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the Salesman / Broker-wise Reporting option. Just click on the checkbox to turn it on and configure it as per the requirements.
Step 3: Now go to Administration tab and click on Masters. Select Salesman and click on Add to create to create salesman master.
Now, you can mention saleman name while generating invoices.
How do I validate service codes in your software?
To validate HSN / SAC Code of your products and services in BUSY, you need to follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Item then click on Modify.
Step 3: Select your item and click on validate button and verify if the HSN / SAC code is valid or not.
If you wan to validate in bulk, then follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online and then Multiple HSN.
Step 3: Load your item and can validate after selecting them.
How do I manage wastage or raw material?
To manage wastage of raw material in BUSY Accounting software, follow these steps:
Step 1: Go to Administration menu and the selct Configuration Option.
Step 2: Select Features and Options and then click on the Inventory option.
Step 3: here you have to click on Job Work Configuration.
Step 4 : In the Job Work Configuration,Tick on Maintain wastage with raw material and if you want to calculate wastage percentage on pending quantity instead of adjusted quantity.
Step 5: During Voucher Adjustment, mention the wastage details and see data in Job Work Reports.
I am trying to add a new party under the composition scheme but I am unable to save the party master. What could be the issue?
To add a new party under the composition scheme but you are unable to save the party master, you need to check the below reasons:
Step 1: First, make sure you add a new party master by pressing F3 in the party option in the voucher window, or you can add it from Administration, then select Masters, then select Account, then select Add. In that window, you should select the dealer type as composition.
Step 2: Also, make sure you have selected the parent group name; without this, you can add a new party.
The GST fields are not coming correctly on BUSY invoices. It shows CDST and STST instead of CGST and SGST. How do I fix this?
The GST fields are not coming correctly on BUSY invoices. It shows CDST and STST instead of CGST and SGST. How do I fix this?
For this you have to modify name of bill sundry and account name for modify follow these steps:
1. Go in Administration then go in master
2. Then Go in account and click on modify and select CDST and STST and change name and make it CGST and SGST
3. Then go in bill sundry and click on modify and select CDST and STST and change name and make it CGST and SGST
Is it possible to track the stock status of an item from a specific date until now? If yes, how can I do it?
Here are the steps to check the stock status of an item in BUSY from a specific date until now:
Step 1: Log into BUSY and Open the Company .
Step 2: Look for the Display Menu option.
Step 3: In the Display Menu,Stock Status report.
Step 4: Once you're in the Stock Status report, you'll see options to choose a specific date range.
Step 5: Select the date range starting from the date you want to check until the present day.
Step 6: After selecting the date range, the report will show you the stock status of the item
A new category needs to be created for an item that has both third and fourth numbers. How can I create this category?
To create Account Category can follow these steps:
Step 1: Open BUSY Accounting Software and select the company you want to work with. Then, go to the Administration tab on the top menu bar and click on Configurations.
Step 2: Select Features / Options and click on Accounts.
Step 3: Here you will find a feaure with named "Maintain Account Category", jusk click on check box to turn it on and can mention caption as needed.
Step 4: Now, when you create an expense master, you can create Account Category and tag into that master and categorize your expense accordingly.
What might be causing issues in saving changes to a contact record in BUSY, and how can I fix it?
Issues with saving changes to a contact record in BUSY can be caused by various factors, including data integrity problems, software glitches, or user errors. Here are some common causes and steps to fix them:
Step 1: Administration
Step 2: Account
Step 3: Modify
We can also add the Contacts in Bulk for Accounts. Click On Below Options.
Step 1: Administration
Step 2: Multiple Account Creation/Modifcation option.
Step 2: Select the Either New Master / Modify Masters then field of Opening Balance, Account Name.
Step 3: Click on Load Master then add it opening balances.