Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I export my customer database from BUSY?
To export your customer database from BUSY, you can follow these steps:
1. Open BUSY.
2. Go to the "Masters" menu.
3. Select "Parties/Ledgers" option.
4. Choose "Customers" from the list.
5. Click on the "Export" button.
6. Select the desired file format (Excel, CSV, etc.) for the export.
7. Choose the location where you want to save the exported file.
8. Click on the "Export" button to start the export process.
9. Once the export is complete, you can find the exported customer database file at the specified location.
I updated the specify sale and purchase acc item master in BUSY but it's still not applying the right purchase and sale accounts on entries. What else do I need to do?
when updated the specify sale and purchase acc item master in BUSY, you need to done regenrate dual vouchers, for this option follow these steps:
Step 1: GO to housekeeping menu
Step 2: Click on regenerate dual vouchers option.
Step 3: then Mark option you can proceed i have an latest backup and click on ok option.
Step 4: Then mark option of item and enter name of item
Step 5: Then click on Ok option
Step 6: After complete the process of regenerate dual vouchers and then check that item effect the accounts balances
I am unable to save my changes after editing a customer profile in BUSY. Why is this happening and how can I fix it?
If you are unable to save the changes after update the required details in the pary masters then you need to check the below points :
1. Check that user have the proper rights to modify the masters, or you can try to modify with the Super User.
2. Check if there is any run time error appearing during master modification
3. If it shows any error message then you need to run reindex database from the housekeeping menu.
4. If the error still persist then share the data with us on support@busy.in
What should I do if I have an item with two tax slabs based on the price?
If you have two tax slabs based on the price for an item, then you can configure it by using these steps:
Step 1: Go to administration menu then select masters and click on tax category.
Step 2: Click on add then specify the name, type and GST rate then set Y on change tax rate on the basis of price.
Step 3: Select either net price or MRP, proper sign and amount then the another tax rate.
Step 4: Save this tax category then open the item master and specify this tax category.
I want to maintain stock of multiple warehouses in BUSY. Is it possible?
For Maintain stock in Multiple warehouse please follow these steps:
1. Go in Administration then Go in configuration
2. Then Go in Features/options then inventory
3. Then enable multi Godown Inventory feature and save inventory tab
4. Then Go in administration then master
5. Then Go in material centre and add material centre
6. For Add material centre mention name of material centre
7. Then Group of material centre then stock account and save
8. Add entry like sale or purchase and choose material centre
9. In stock Report show stock according to material centre
How do I tag items as fixed assets in the balance sheet?
To tag Items under Fixed assets please follow below steps :
Step 1: Go to Administration menu .
Step 2: And then select masters
Step 3 : Select Item .
Step 4: Then click on Add option .
Step 5: Add name of the Item and Alias.
Step 6 : add other relavant details .
Step 7 : Enable specify Salas acc option and select actual account in the item .
Step 8: This account Creted under Fixed asset group in Account Master.
Step 9 : Save the Item master .
How can I multiply expenses when producing a quantity mentioned in the bill of material?
Yes, Multiply expenses when producing a quantity mentioned in the bill of material in BUSY ,
Step 1: Go to Administration Menu and the click on the Masters Tab.
Step 2: After these select Bill of Material option and click onn the Add tab.
Step 3 : Add the relavant details of the Bill of material Masters and specify the Expenses amount as per unit .
Step 4: Save the Bill of material master and while creating a Production voucher select this particular BOM and apply the Item wise expenses.
The unit quantity is showing correctly in the item master but incorrectly on the actual invoices. Why is there a mismatch?
In BUSY, you can create an invoice with items based on unit conversion. If the main unit and alternate unit specified in the Item master are different from the unit appearing in the voucher, check the unit conversion for main or alt unit as specified in item master.
To check the unit conversion, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the unit conversion option then click on list
Step 3: Now, check the conversion of unit which has updated in particular item master.
What steps should I follow to get address and contact details of parties along with invoice details in the reports?
To update customer and vendor details in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify. Choose the Account/Vendor of which you want to change name.
Step 3: After open Account Master window you can edit and save changes.
Make sure to take latest backup of your data before make any changes. To do the same can follow these steps:
I am selling seeds which should be tax free but tax is being calculated. What do I need to check?
If charge wrong tax follow these steps:
for this you have to check tax category and sale type for check tax category follow these steps:
1. Go in Administration then go in master
2. Then go in item then click on modify and select item
3. Then press Alt+M on tax category and check tax rate
For check sale type follow these steps:
1. Go in Administration then go in master
2. Go in sale type and select sale type
3. Open in modify form then check taxation type should be Exempt