Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am having trouble entering my business assets into BUSY How does asset tracking work

For entring asset in business please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Account
Step 4:- Add, Enter fixed asset name group and depreciation rate and then go to Display Tab and then Depreciation Chart
For tracking you can check ledger of fixed asset by pressing shortcut key "Alt+Lor if wants to check entries fixed assets group ledger then please follow below mention steps:-
Step 1:- Display Tab
Step 2:- Account Books
Step 3:- Account Ledger
Step 4:- Account - Wise
Step 5:- Group of Accounts select Fixed assets group

How do I set a default sale type and purchase type for the party accounts?

To set a default Sale Type and Purchase Type for party's accounts in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: After that select Masters then click on Account.
Step 3: Choose the party in which you want to set default Sale Type and Purchase Type.
Step 4: After opening it Set Y on Specify Default Sale Type and choose the Default Sale Type from the dropdown.
Step 5: Follow the same process for purchase type also then save the master.

I need help classifying my customers and vendors for GST. What should I do?

To effectively manage your customers and vendors based on their GST registration status, including Registered, Un-Registered, Composition, Govt. Body, follow these steps:
Step 1: Create Account master and choose type of dealer such as Registered, Un-Registered, Composition, Govt. Body.
Step 2: During voucher creation, select the sale or purchase type based on the nature of the transaction whether it is a local transaction, central transaction, or export-related transaction.
Step 3: You can check GST Reports section wise based on the selected type of dealer and the sale or purchase type.

What is the process for clearing all inventory/stock data in BUSY and starting fresh?

To clear all inventory/stock data in BUSY and start fresh, you can follow these steps:
Step 1. Open BUSY.
Step 2. Go to the administration module.
Step 3. Select the "Item" option.
Step 4. Choose the item for which you want to clear the data.
Step 5. Click on the "Delete" button.
Step 6. Confirm the deletion by clicking "Yes" in the confirmation prompt.
Step 7. Repeat these steps for each item you want to clear.
Step 8. Once all the data is cleared, you can start fresh by entering new inventory/stock data into BUSY.

Do I need to create a service item before generating a service invoice?

Yes, you need to create a service item before generating a service invoice in BUSY. To know how to create a service item follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item then click on add and enter the required details such as name, group, unit should be NA and specify the service account in the specify sales account at bottom.
Step 3: After that click on save button to save. Now you can use that item for geneating a service invoice.

How do I set up multiple warehouses/stores as inventory locations in BUSY?

To set up multiple warehouses/stores as inventory locations in BUSY please follow below steps. 
Step 1: Enable the Enable Multi Godown Inventory feature in Administration then open Configuration and click on the tab Features / Options and open Inventory tab.
Step 2: After enabling the Enable MultiGodown Inventory feature, create Material Centre Group master and Material Centre master.
Step 3: Use Material Centre master in vouchers to maintain record of inventory.
Step 4: View reports for a single Material Centre or for all the Material Centres.

Can you explain how to configure the warning alarms for negative stock?

Here are the steps to configure warning alarms for negative stock in BUSY:
Step 1: Log into BUSY and Open the Company .
Step 2: Go to Administration Menu.and click on Configuration option.
Step 3:In the Configuration menu,find and click on Warning Alarms .
Step 4: Once you're in the Warning Alarms settings,look for the option Negative Stock.and Click on it.
Step 5: Now, you can choose from different actions like ,No Action,Warning Only,which alerts you when negative stock is detected.
Step 6: After choosing action, save your settings.

How can I change the sale price of an item?

To change the sale price of an item, follow these steps:
Step 1: Go to administration then configuration.
Step 2: Choose features and opton and select inventory tab.
Step 3: Now enable date wise item pricing and click on save button.
Step 4: In administration select masters.
Step 5: Select item for which the price has been changed.
Step 6: Now window will pop up by enter key for date wise price information, in the window mention the new price and new date from which price has been changed and save item master.

Our transactions have the wrong units due to incorrect item master data. What is the recommended way to fix this in BUSY?

If the unit is incorrect in the item master, then you can change unit by follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, click on check unit change option then you will get a popup for unit change allowed.
Step 4: Now, Update the required unit and save the item master. The unit of item will change in item master along with existing voucher.

What should i do if item's code appearing instead of its name in dropdown during voucher entry in BUSY?

If you want to see item's name in dropdown but showing their codes during voucher entry, you should follow these steps to fix this:
Step 1: Take backup of your company.
Step 2: Go to administration menu then select configuration sub menu.
Step 3: Select masters configuration then select master type as item and on right side select name & alias in elements to be shown in list field then save.
Step 4: After that a window will appear to run regenerate master help process so run that and check.
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