Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

What steps should I follow to setup GST tax ledgers like CGST and SGST for sales vouchers in BUSY? It is not auto creating them currently.

There is an option in BUSY to auto-create CGST and SGST tax ledgers ,For auto create please follow these steps: 
1. Take Backup of your data
2. Open company then go in administration
3. Then go in configuration then go in Features/option
4. Then Go in GST/VAT then click on create default Gst masters
5. Then click yes on create default master window
6. Then click no on create separate series for Gst then click on save GST/VAT tab

I changed an item unit in the master but it did not carry forward to existing transactions. What should be done in this case?

To modify or correct the units of an item in item master in BUSY, follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, click on check unit change option then you will get a popup for unit change allowed.
Step 4: Now, Update the required unit and save the item master. The unit of item will change in item master along with existing voucher.

Why does the software calculate GST on the total bill amount instead of individual taxable values? How can I change this?

If the BUSY is calculating the GST on the bill amount instead of taxable amount then you have do the below configuration in the GST bill sundry after the data backup.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Modify
Step 4: Open the GST bill sundry, then open on right side you have option for amount of bill sundry to be fed as to tick on the Taxable amount.

I want to add multiple business locations in BUSY. How can I configure multiple locations and invoice headers in BUSY?

To add multiple business locations in BUSY, you can configure warehouses or material centers for each location. This allows you to manage stock and transactions separately for each location. To configure invoice headers in BUSY, you can customize the invoice templates by adding your desired headers, footers, and other details.
Add Multiple Locations Follow below steps:
Open BUSY.
Step 1:Click on Administration.
Step 2:Choose Masters.
Step 3:Select Material Center and click Add.
Step 4:Enter location details and address for each location and save this information.

How do I manually enter opening balance for a party in separate companies that are not linked to each other?

To manually enter opening balance for a party in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on Modify and select the party in which you want to enter the opening balance.
Step 4: After opening it you can enter the opening balance in the Op. Bal. field then save.
Note: You can add or modify the opening balance of parties only in the begining financial year of a company.

How do I reflect the lost stock due to fire while entering the opening stock for a new financial year?

To reflect the lost stock due to fire while entering the opening stock for a new financial year in BUSY,please follow below steps:
Step 1: Go to administration menu and then select masters option
Step 2; And then you can create a new Material center for damaged stock to click on the Add tab
Step 3: Now go back to administration menu and then select Item master
Step 4: and then enter the destroyed stock details such as batch number, quantity, manufacturing, and expiry date.

How can the bill sundry amount affect the cost of item during purchase entry in BUSY?

To affect or inclusive the bill sundry amount in the cost of item during purchase voucher entry in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Chose the bill sundry then click on modify tab
Step 3: Select the required bill sundry and Set Y to enable the affect the cost of goods in purchase option and save the bill sundry. After that, the item cost will affect by apply the bill sundry in which you have made configuration.

What is the process to configure my bank account details for electronic payment in BUSY?

To configure your bank account details for electronic payment in BUSY, you need to go to
Step 1 : CLick on administration
Step 2 : Select account
Step 3 :Add new account
Step 4 : The Bank Accounts section in the software.
Step 5 : From there, you can add a new bank account by providing the necessary details such as bank name, branch, account number, IFSC code, etc.
Step 6 : Once the bank account is added, you can select it as the default account for electronic payments.

How do I fix the issue where I can add new user in BUSY?

You can add the user from the below steps for User Rights :
Step 1: Click on Administration
Step 2: Then Users
Step 3: Then Add
Step 4: Create Username and Password
Step 5: On Top Right, Expand Menu Option can give rights to the user for which transaction can view, modify, delete,cancel and same for which reports he want to allow user can view.
Step 6: On Left Side, User Control - Can enable or disable option as per his requirment for user.

Can I change the details of an already added item in the purchase voucher?

Yes, you can change the details of an already added item in the purchase voucher by following these steps:
Step 1: Go to transactions menu then select purchase voucher and click on modify.
Step 2: Enter the voucher series and number then after opening it press ALT+M on the item name of which details you want to change.
Step 3: After opening it make the necessary changes then save.
Step 4: Now, in purchase voucher you need to re enter that item after removing it and resave the voucher.