Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I do Sales return item-wise for the same party billl?
If you want to add sale return in BUSY , you can follow these steps:
Step 1: Log into company and go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note).
Step 3: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference in sales vaoucher.
Step 5: and then to save the voucher click on the save button.
What is the process to validate GSTIN for e-invoicing in BUSY?
For Validate GSTIN of Party. Please follow below mention steps:-
Step 1:-Administration Tab
Step 2:- Masters
Step 3:- Account
Step 4:- Modify, Select party name go to GST validation which is show next to GSTIN no. of party.
At the time of voucher creation you can modify party by pressing "Alt+M" and validate GST no.
Further if you have only GST no then please follow below mention steps for GST validation:-
Step 1:- Transaction Tab
Step 2:- GST Misc. Utility.
Step 3:- Validate GSTIN online
Where do I enter the HSN/SAC code in BUSY Accounting Software?
You can enter HSN/SAC code in item master in BUSY. To enter hsn code in item master please follow the steps below:
Step 1: Go to administration menu
Step 2: Click on Master
Step 3: Press enter on item option then click on modify
Step 4: Then select item and open
Step 5: You can enter HSN/SAC code in hsn/sac code field of item master and save and while you adding the new item master then also you can enter hsn code in hsn/sac code field of item master.
Can I modify or add the opening value of items myself?
Yes, you can modify or add the opening value items by yourself in BUSY by using these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify then select the item of which opening value you want to modify or add.
Step 4: After opening it you can add or modify the Op. Stock (Qty.) and Op. Stock (Value) then save.
Note: Opening balance can be add or modify in the begining financial year of the company.
How to add currency in BUSY?
To add currency in BUSY, follow below steps:
Step 1: Go to the Administration menu then click on the Configuration Submenu
Step 2: Then select Features and Options and then click on the accounts tab
Step 3: Now tick the check box option of multi currency and then select save to save changes
Step 4: After that go to Administration menu and then submenu master and select currency option
Step 5: Then click on add option and mention currency symbol, currency string etc, Then select save option to add currency master
Our transactions have the wrong units due to incorrect item master data. What is the recommended way to fix this in BUSY?
If the unit is incorrect in the item master, then you can change unit by follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, click on check unit change option then you will get a popup for unit change allowed.
Step 4: Now, Update the required unit and save the item master. The unit of item will change in item master along with existing voucher.
What should i do if item's code appearing instead of its name in dropdown during voucher entry in BUSY?
If you want to see item's name in dropdown but showing their codes during voucher entry, you should follow these steps to fix this:
Step 1: Take backup of your company.
Step 2: Go to administration menu then select configuration sub menu.
Step 3: Select masters configuration then select master type as item and on right side select name & alias in elements to be shown in list field then save.
Step 4: After that a window will appear to run regenerate master help process so run that and check.
How to ensure that there are no issues with other products while entering quantity in the voucher entry?
Here is a steps to ensure there are no issues with other products while entering quantity in the voucher :
Step 1: While creating new item master, specify the correct unit of the product.
Step 2: when you create teh ne voucher entry like sales or purchase, focus on the one item at a time. Check the unit of the measurements.
Step 3: review ther entry fields carefully. And double checked the quantity enetered.
Step 4: You can cross verify with the Stock Status report from display menu.
How do I ensure that % GST applicable on freight is calculated correctly in my invoice?
You can create freight charges as an item and mention the tax category then apply in the voucher.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Add by the expense name
Step 5: In the left side, mention the freight charges account under specify purchase account so it will show in the expense head in balance sheet. Enable the dont maintain stock balance option so that stock will not get maintain.
How do I specify the unit of measurement for an item in BUSY Accounting Software?
To specify the unit of measurement for an item in BUSY Accounting software, follow these steps:
Step 1: Open your company then go to the Administration menu.
Step 2: Select Masters and choose Item option then click on add.
Step 3: Enter the item name, group and choose a unit for the item from the drop down list and can create a unit master by using F3 shortcut key if required.
Step 4: After entering details save the item master by clicking on save button or using F2 shortcut Key.