Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the process for putting the opening balance of accounts in the first year?

You can change the opening balance of accounts in only first financial year of the company by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu then select masters option.
Step 3: Then select account option and then select modify option.
Step 4: Then mention the name of account then in the next window of modify account master.
Step 5: Now you can edit the opening balance from the opening balance field.

Why is there a difference in the amount on my challan receipt and purchase invoice?

Here are the some steps to understanding between the amount on your challan receipt and purchase invoice:
Step 1: Check Quantity and Prices in the Both Challan recipt and Purchase Invoice.
Step 2: You need to check applied Bill Sundry of any extra additional charges.
Step 3: Verify the Taxes amount and Tax rates of the both voucher.
Step 4: If you're unable to identify the reason for the difference,reach out to your supplier or vendor for clarification.

How do I make a client profile as an unregistered dealer in the software?

Here are the steps for creating a client or master as unregistered:
Step 1: Go to Administration Menu
Step 2: Click on Masters option
Step 3: Then click on Accounts and then click on ADD option
Step 4: Afterward enter the client's details, including their name, account group, and address.
Step 5: Then, Go to the Type of Dealer option and select Unregistered then save the configuration by clicking on the Save button.

How to generate auto aliases in bulk. What steps do I need to follow?

To generate auto aliases in bulk, follow these steps:
Step 1: Go to Add on Section and click on Item Barcode Printing.
Step 2: Choose Auto generate Item Code/Alias option.
Step 3: Select item type All item or Group of Items as per required and can mention prefix and suffix if required.
Step 4: Select yes or no in overwrite existing Alias as per required and then click on Generate Alias.
Note: Take the latest backup of data before any process.

How can I enter the HSN code for the item in purchase return voucher?

To enter the HSN code for the item in the purchase return voucher, you need to update the HSN code in the item master. To add HSN code in item master, follow these steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item option then click on modify and choose the item in which you want to mention the HSN code.
Step 3: After opening it specify the HSN code and save the item master.

Why is the MRP column showing zero for some item master in inventory report?

If the MRP value is showing zero for some item master in inventory report that means you have not entered the mrp in item master. To update mrp in item master, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose item option then click on modify tab.
Step 3: Select the required item master and open in modify mode.
Step 4: Now, Update the mrp in item mrp list and save the master.

Where can I see the list of parties and their respective price categories?

To see the list of parties and their respective price categories in BUSY, you need to follow these steps:
Step 1: Open your company then go to administration menu.
Step 2: Select masters then click on account and choose list option.
Step 3: Select screen option and choose configurable alphabetical then open the list.
Step 4: Click on select fields button and select price category field then save.
Step 5: After that reload list and you will see price category column.

What are the different types of GST masters to be maintained in BUSY?

In BUSY, it is necessary to maintain various masters for GST purposes, including Account master, Item master, Unit master, Tax category master, Sales type, and more. To create any master in BUSY, follow these steps:
To create any master in BUSY, follow these steps:
Step 1: Go to Display section then choose master menu.
Step 2: Now, select the required master type such as Account, item, unit, tax category, bill sundry etc. and then click on Add to create.

How do I enter the opening balance in account master in BUSY?

You can change the opening balance of accounts in only first financial year of the company by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu then select masters option.
Step 3: Then select account option and then select modify option.
Step 4: Then mention the name of account then in the next window of modify account master.
Step 5: Now you can edit the opening balance from the opening balance field.

How do i update party's location pincode automatically in their master?

To update party's location pincode automatically in their master, you need to follow these steps:
Step 1: Go to administration menu then select masters menu.
Step 2: Select account option then click on modify and select that party's account.
Step 3: After opening it click on validate GSTIN online button next to the GST number.
Step 4: After successfully validating it click on update back & quit button the address and pincode will be update automatically as per the portal.
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