Frequently Asked Questions

If the particular Item not showing up in the item list , please follow below steps:
Step 1: Go to administration menu and then masters and select Item and select Modify option.
Step 2: Select particular item and check the Item name characters and check Item Alias name . 
Step 3: Check junk charactres from house keeping menu and select check junk characters option.
Step 4: after all this in the same menu select regenerate master help files option.

To modify or correct the units of an item in item master in BUSY, follow these steps:
 Step 1: Go to administration section then click masters menu
 Step 2: Choose the item option then click on modify option
 Step 3: After access the item master in modify mode, click on check unit change option then you will get a popup for unit change allowed.
 Step 4: Now, Update the required unit and save the item master.

For specifying the UQC of an unit you can follow the steps below:
Step 1 : Go to Administration
Step 2 : Masters 
Step 3 : Unit 
Step 4 : Click on Modify and select the Unit which you have created
Step 5 : Here you can mention the available UQC from the dropdown list as the same has been provided according to the portal
Note: If any of the UQC is not available here then you can select Others.

You can view the commission earned by each salesman/broker in a report. To do this, follow these steps: 
Step 1:Go to Display then Commission Calculation.
Step 2:Choose the voucher type that you want to see. 
Step 3:Select the salesman/broker range that you want to see. You can choose one or all of them. 
Step 4:Enter the date range that you want to see.
Step 5:The report will show you how much commission each salesman/broker earned in that period."

If you cannot see an expense group in BUSY, please try these troubleshooting steps:
Step 1: Make sure that the expense group is not deactivated. You can check this by going to the Administration tab and click on Utilities.
Step 2: Run the Regenerate Master Help Files option from the Housekeeping menu. This will refresh the master data and help files of BUSY.
Step 3: If that group is deleted accidently then you need to create again that group.

To copy an item with different name and add stock to it in BUSY, you need to follow these steps:
Step 1: Go to administration then masters
Step 2: Select item click on modify mode and open the item you want to copy.
Step 3: Press F12 key and select duplicate master, define different item name and add opening stock in item master and click on save button.The opening stock can be added only in the beginning financial year.

To set a limit for credit days and prevent billing if the limit is exceeded in BUSY, you need to follow below steps:
Step 1: Go to Administration menu and then submenu master and select account
Step 2: Then select modify option and select the account master in which you want to specify credit days
Step 3: After that update credit days at the top of right hand side of the screen and select save option to save changes.

To add or edit the contact person and contact number of a party in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Account.
Step 3: Click on Modify and choose the party in which you want to add or edit.
Step 4: Here, you can add or edit Mobile No. and Contact Person then save.
Note: Take backup of your data before making any changes.

Yes, you can add a new Tax Category in BUSY, you can follow these steps: 
 Step 1: Go to Administration Menu and click on Masters. 
 Step 2: Click on Tax Category option. 
 Step 3: Click on Add. 
 Step 4: Enter Tax Category Name Select Type of Tax Goods or Services. 
 Step 5: Enter GST Rate Info Tax Rate for IGST, CGST, SGST and other info. 
 Step 6: Click on Save.

You can change the opening balance of accounts in only first financial year of the company by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu then select masters option.
Step 3: Then select account option and then select modify option.
Step 4: Then mention the name of account then in the next window of modify account master.
Step 5: Now you can edit the opening balance from the opening balance field.