Frequently Asked Questions

Here are the some steps to understanding between the amount on your challan receipt and purchase invoice:
Step 1: Check Quantity and Prices in the Both Challan recipt and Purchase Invoice.
Step 2: You need to check applied Bill Sundry of any extra additional charges.
Step 3: Verify the Taxes amount and Tax rates of the both voucher. 
Step 4:  If you're unable to identify the reason for the difference,reach out to your supplier or vendor for clarification.

Here are the steps for creating a client or master as unregistered:
 Step 1: Go to Administration Menu 
 Step 2: Click on Masters option 
 Step 3: Then click on Accounts and then click on ADD option
 Step 4: Afterward enter the client's details, including their name, account group, and address.
 Step 5: Then, Go to the Type of Dealer option and select Unregistered then save the configuration by clicking on the Save button.

To generate auto aliases in bulk, follow these steps:
Step 1: Go to Add on Section and click on Item Barcode Printing.
Step 2: Choose Auto generate Item Code/Alias option.
Step 3: Select item type All item or Group of Items as per required and can mention prefix and suffix if required.
Step 4: Select yes or no in overwrite existing Alias as per required and then click on Generate Alias.
Note: Take the latest backup of data before any process.

To enter the HSN code for the item in the purchase return voucher, you need to update the HSN code in the item master. To add HSN code in item master, follow these steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item option then click on modify and choose the item in which you want to mention the HSN code.
Step 3: After opening it specify the HSN code and save the item master.

If the MRP value is showing zero for some item master in inventory report that means you have not entered the mrp in item master. To update mrp in item master, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose item option then click on modify tab.
Step 3: Select the required item master and open in modify mode.
Step 4: Now, Update the mrp in item mrp list and save the master.

To add customer gst details when add new account , follow the below steps:
 Step 1: Go to administration then masters and select accounts 
 Step 2: Click on add then press F4 key and GSTIN details window will appear
 Step 3: Mention GST number and validate then all details will show
 Step 4: Now click on Update back and quit all details will updated in master 
 Step 5: Save the account master

To add customer gst details when add new account , follow the below steps:
 Step 1: Go to administration then masters and select accounts 
 Step 2: Click on add then press F4 key and GSTIN details window will appear
 Step 3: Mention GST number and validate then all details will show
 Step 4: Now click on Update back and quit all details will updated in master 
 Step 5: Save the account master

If MRP is not going to reflect then you can take soem steps: 
Step 1: Re enter MRP in item master and save item master properly.
Step 2: Now if you are using MRP wise feature then make sure that in purchase vouhcer MRP has entered properly.
Step 3: If MRP not coming in dropdown of item then after backup of your data your can run uttiliy Regenrate Master Help File for item only from House keeping.

To modify the HSN/SAC code in an item in BUSY, follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, click on square tab appear with HSN/SAC code for GST field then specify the HSN code with date from which the code has been changes.
Step 4: After made changes and save the item master.

The reason for the system showing a state code of 97 because of Others state is selected under party master, please follow below steps to change the state in party master:
Step 1: Go to administration menu.
Step 2: Then select Masters option. 
Step 3: And select Account master. 
Step 4: Select Modify Option.
Step 5: Click on the State field.
Step 6: Change the State and state code will be show automatically . 
Step 7: Save the changes.