Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I set credit days for parties in BUSY?

To set credit days for parties in BUSY, ensure that the bill by bill option is already enabled in BUSY and then follow below steps:
Step 1: Go to Administration menu and then submenu master and select account
Step 2: Then select modify option and then select the account master in which you want to specify credit days
Step 3: After that update credit days at the top of right hand side and select save option to save changes.

How to add opening balance of account masters in BUSY.

Opening balance is the amount which is related to previous year bill
For the first time we have to mention opening balance with bill no. details in account master
Follow the give step to enter opening balance
Step 1 Go on administration
Step 2 Click on Masters
Step 3 Click on Accounts
Step 4 Click on Modify and select account master
Step 5 Mentnion opening balance here and bill no. details in bill by bill window

How do I enter an opening balance in BUSY

You can enter opening balance of Account and Item in BUSY
If you want to enter opening balace of account, please follow the given steps
Step1) Go in administration
Step2) Click on masters
Step3) Click on accounts
Step4) Click on modify
Step5) Select account master
Step6) Mention opening balance here
If you want to enter opening balace of Item, please follow the given steps
Step1) Go in administration
Step2) Click on masters
Step3) Click on Item
Step4) Click on modify
Step5) Select item master
Step6) Mention opening stock balance here

How to add material centre in BUSY?

To add material centre in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on features and options.
Step 2 : Go to inventory tab and enable multi-godown inventory and click on save button.
Step 3 : Now go to administration then masters.
Step 4 : Select material centre click on add mention details and click on save button.
Step 5 : Now go to transactions it will ask you the material centre.

How to mention opening balances in accounts?

You can change the opening balance of accounts in only first financial year of the company by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu then select masters option.
Step 3: Then select account option and then select modify option.
Step 4: Then mention the name of account then in the next window of modify account master.
Step 5: Now you can edit the opening balance from the opening balance field.

I need to add my customer GST number while creating a new account but the software shows an error when I try to do this. How can I add GST details by F for a new account?

To add customer gst details when add new account , follow the below steps:
Step 1: Go to administration then masters and select accounts
Step 2: Click on add then press F4 key and GSTIN details window will appear
Step 3: Mention GST number and validate then all details will show
Step 4: Now click on Update back and quit all details will updated in master
Step 5: Save the account master

I want to add customers GST details while creating a new account but am unable to do so. What steps should I follow to add GST information to a new account?

To add customer gst details when add new account , follow the below steps:
Step 1: Go to administration then masters and select accounts
Step 2: Click on add then press F4 key and GSTIN details window will appear
Step 3: Mention GST number and validate then all details will show
Step 4: Now click on Update back and quit all details will updated in master
Step 5: Save the account master

When I update the MRP for an item in BUSY, the new MRP doesn't reflect in the inventory module. What should I do to fix this?

If MRP is not going to reflect then you can take soem steps: 
Step 1: Re enter MRP in item master and save item master properly.
Step 2: Now if you are using MRP wise feature then make sure that in purchase vouhcer MRP has entered properly.
Step 3: If MRP not coming in dropdown of item then after backup of your data your can run uttiliy Regenrate Master Help File for item only from House keeping.

I need to modify the item code or accession code to be digits instead of the current digits. How do I change this?

To modify the HSN/SAC code in an item in BUSY, follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, click on square tab appear with HSN/SAC code for GST field then specify the HSN code with date from which the code has been changes.
Step 4: After made changes and save the item master.

What could be the reason for the system showing a state code of 97 instead of 05 for a party from Uttarakhand?

The reason for the system showing a state code of 97 because of Others state is selected under party master, please follow below steps to change the state in party master:
Step 1: Go to administration menu.
Step 2: Then select Masters option.
Step 3: And select Account master.
Step 4: Select Modify Option.
Step 5: Click on the State field.
Step 6: Change the State and state code will be show automatically .
Step 7: Save the changes.
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