Frequently Asked Questions

To resolve the issue of the HSN/SAC code not accepting 6 digits, you can try the following steps:
Step 1. Validate the HSN/SAC code on the GST portal to ensure it is valid.
Step 2. If the code is valid, update the HSN/SAC code in your accounting software to 6 digits.
Step 3. Double-check that the updated code is correctly entered and saved.
Step 4. Generate the e-invoice or upload the GSTR-1 again using the updated 6-digit HSN/SAC code.

To ensure that all items have the HSN codes, you can use the following steps to check the list of items that do not have HSN codes:
 Step 1: Go to the Display menu and select Query System, or press CTRL+Q.
 Step 2: Choose Query on HSN/SAC Code.
 Step 3: Leave the Specify HSN/SAC Code field blank, enter the date, and click OK.
 Step 4: The report will show you the items without HSN/SAC codes.

To add a party in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select account option then click on add.
Step 3: Press F4 on name field then a window will appear to enter the gst number.
Step 4: After entering click on validate GSTIN button then click on update back & quit button at bottom.
Step 5: All the details will automatically feed you need to save it.

To create a duplicate tax category master in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Tax Category and click on Modify.
Step 3: Choose the tax category of which you want to make duplicate.
Step 4: After opening it click on Copy button or press F12 and select Duplicate.
Step 5: You need to change name as can not create two master with same name then save .

In BUSY, there is already a pre defined bill sundry created for discount. If you still want to create a new bill sundry for cash discount in BUSY, you need to follow these steps:
Step 1: Go to Administration and go to masters option
Step 2: Now choose Bill Sundry option. Then, click on add and enter the details for the new cash discount bill sundry. Save the changes and the new bill sundry will be created.

To enter HSN code in the item master in BUSY, you should follow these precautions:
 1. Use only numbers, no letters or symbols.
 2. Do not add any extra space before or after the code.
 3. Enter the correct number of digits based on your annual turnover.
 4. Enter HSN code for products and SAC code for services.
 5. Enter a valid code that matches the item description. You can validate the HSN code online.

Follow below steps to placed the HSN code in item master:
Step 1: Go in administration.
Step 2: Then select masters and click on item.
Step 3: Then select relevant item master if not created before then create through add new.
Step 4: Then after mention the item name, print name, group ,unit and tax category, there is an option to mention the HSN code.
Step 5: Mention relevant HSN code then click on validate.
Step 6: Then save the master.

If customer details are missing in BUSY Accounting software, you should update the customer information in the account master.
To update the customer information in BUSY, follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Masters and click on Account.
Step 3: Open account master from modify or list option and then enter customer details.
Step 4: After entering details save the account master by clicking on save button or using F2 shortcut Key.

To fix the errors in GST number validation in BUSY, you can check these steps:
Step 1: Internet is properly connected.
Step 2: Make sure your antivirus is not blocking the BUSY application to access the internet connection.
Step 3: Ensure that the GST number you are trying to validate is correct. You can check this from the GST portal.
Step 4: Make sure your BLS (BUSY License Subscription) is active as GSTIN validation is a part of BLS.

To modify a country code in Party Master if its already added in BUSY please follow below steps:
Step1: Go to Administration menu and then click on Masters submenu
Step2: Then click on Account section and select modify option
Step3: Now, open the specific party master and press ALT+M in the country name option displayed on the left side of the screen. Modify the country code as needed, then save the changes by selecting the Save option.