Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to add a new GST/VAT tax category in BUSY but I am unsure how to do it. What is the process to create a new tax category?

To create new tax category in BUSY , you can folllow the steps below:
Step 1: Go to administration
Step 2: Click on Masters
Step 3: Select the option tax category and click on add
Step 4: Mention name for tax category
Step 5: Then mnetion type as goods or services for the item
Step 6: Then mention percentage of tax and save by F2
By following these steps you can create new tax category in BUSY.

I want to change the billing address to reflect local GST but the software is still picking up old address. What settings do I need to update?

To change the billing address you need to modify the party master. To update address in the party master, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then click on Modify.
Step 3: Choose the party of which you want to update address and after open it change the address then save changes.
Note: Take backup of your data before making any changes.

How can I create a new account with updated GST registration details while keeping the old account with the old details without syncing?

To create a new account with updated GST registration details in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and press F4 on name field then specify the GSTIN and validate it.
Step 4: After validating click on Update Back & Quit and all the updated details will be filled you just need to save it.

Can I create a group for items, so that all the items related to that group can be seen separately in report?

Yes, you can create a group for item and then tag the same in required item master in BUSY. Follow these steps to create item group:
Step 1: Go to administration section then click on master
Step 2: Choose the item group tab then select add option
Step 3: Specify the item group name, specify Y if you want to make the group as primary other wise update under group.
Step 4: After update details, save the master.

How do I change the billing address for a customer to their Haryana office address instead of their Delhi address?

To change the billing address for a customer to their Haryana office address instead of their Delhi address, follow these steps:
Step 1: Go to Administration.
Step 2: Select Masters and then Account.
Step 3: Click on Modify and choose the customer account master you want to update.
Step 4: Open the customer account master, and within the details, make the necessary change by replacing the billing address with their Haryana office address instead of their Delhi address.

How do I enter the party GST number in BUSY to ensure the invoice required field is enabled for e-invoicing?

To enter Party Gst no. in BUSY :
Step 1: Go to Administration menu
Step 2: Click on Masters
Step 3: Then click on Accounts option
Step 4: Then click on Modify option
Step 5: Then open party master in modify mode
Step 6: Then go to GSTIN field and mention Gst no. in the required field
Step 7: Then save the configuration by click on save button

Is it possible to enable dont maintain stock for a specific item? If so, how can this be done?

Yes, it is possible to enable dont maintain stock for a specific item in BUSY. To do this, you need to follow these steps :
Step 1: Go to administration then masters
Step 2: Select item on modify mode for the item which you dont want to maintain stock
Step 3: Enable the Do Not Maintain Stock Balance option in the item master. This will disable inventory tracking for that specific item and click on save button.

I made a group account in BUSY but I cant find it now Where are group accounts shown

To find already created Account master group list, you need to follow below steps.
Step 1: Open the company in BUSY.
Step 2: Go to 'Administration', then select 'Masters', option
Step 3: Then select 'Account Group', Select 'List' option
Step 4: You will get two options on new window i.e 'Screen & Printer' Select 'Screen' option.
Step 5: List of account groups will open, then by pressing 'F3' Key you can check desire account group as per your need.

Why are some items showing as GST exempt even though I have not marked them as exempt?

If the items are showing as GST exempt then check the tax category specified in item master by following these step: 
Step 1: Go to administration then click on Master menu
Step 2: choose the item option then click on modify tab
Step 3: After access the relevant item master in modify mode, cross verify the tax category and update the correct one. Press on save tab to save the updates.

How can I add the HSN Code in item master which is changed on a particular date?

To add the  HSN Code in item master which is changed on a particular date, follow these steps:
Step 1: Go to Administration and click on Master.
Step 2: Select Item tab and choose the item master from modify or List option.
Step 3: Click on configure tab in HSN or SAC code field.
Step 4: Enter the with effect from date and specify the HSN or SAC code of the item then save after changes.
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