Frequently Asked Questions

To change the billing address for a customer to their Haryana office address instead of their Delhi address, follow these steps:
Step 1: Go to Administration.
Step 2: Select Masters and then Account.
Step 3: Click on Modify and choose the customer account master you want to update.
Step 4: Open the customer account master, and within the details, make the necessary change by replacing the billing address with their Haryana office address instead of their Delhi address.

To enter Party Gst no. in BUSY :
 Step 1: Go to Administration menu
 Step 2: Click on Masters 
 Step 3: Then click on Accounts option 
 Step 4: Then click on Modify option 
 Step 5: Then open party master in modify mode 
 Step 6: Then go to GSTIN field and mention Gst no. in the required field 
 Step 7: Then save the configuration by click on save button

Yes, it is possible to enable dont maintain stock for a specific item in BUSY. To do this, you need to follow these steps :
Step 1: Go to administration then masters
Step 2: Select item on modify mode for the item which you dont want to maintain stock
Step 3: Enable the Do Not Maintain Stock Balance option in the item master. This will disable inventory tracking for that specific item and click on save button.

To find already created Account master group list, you need to follow below steps.
Step 1: Open the company in BUSY.
Step 2: Go to 'Administration', then select 'Masters', option
Step 3: Then select 'Account Group', Select 'List' option
Step 4: You will get two options on new window i.e 'Screen & Printer' Select 'Screen' option.
Step 5: List of account groups will open, then by pressing 'F3' Key you can check desire account group as per your need.

If the items are showing as GST exempt then check the tax category specified in item master by following these step: 
 Step 1: Go to administration then click on Master menu 
 Step 2: choose the item option then click on modify tab 
 Step 3: After access the relevant item master in modify mode, cross verify the tax category and update the correct one. Press on save tab to save the updates.

To add the  HSN Code in item master which is changed on a particular date, follow these steps:
Step 1: Go to Administration and click on Master.
Step 2: Select Item tab and choose the item master from modify or List option.
Step 3: Click on configure tab in HSN or SAC code field. 
Step 4: Enter the with effect from date and specify the HSN or SAC code of the item then save after changes.

To update the hsn code in item master from a particular data in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose the item tab then select modify option
Step 3: Access the required item master and click on configure tab of hsn/sac code for gst field.
Step 4: Now, specify the date from which the hsn has been changes and then udate new hsn code then save the master.

IF you are unable to create invoice then follow the given steps: 
Step 1: Go to Administration Menu
Step 2: Click on Masters
Step 3: Then click on Modify option
Step 4: open master in modify mode
Step 5: Then ensure that correct GSTIN no. has been mentioned in master 
Step 6: Ensure that correct address and state are mentioned in master
Step 7: Ensure that Correct station and pincode are specify in the given field in the master

To modify the existing master to change sale and purchase discounts in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and choose the item in which you want to change discount.
Step 4: On right hand side you can update Sale Discount and Purc. Discount then save.
Note: Take backup of your data before making any changes.

You can ensure that all items are properly categorized in their respective groups in BUSY by checking the Items list. To check it follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters then click on Items.
Step 3: Click on List then select Standard Format and select All Items.
Step 4: You will list of item with their group name so you can check is they are correct or not.