Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do i update the hsn code in item master from particular date in BUSY?

To update the hsn code in item master from a particular data in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose the item tab then select modify option
Step 3: Access the required item master and click on configure tab of hsn/sac code for gst field.
Step 4: Now, specify the date from which the hsn has been changes and then udate new hsn code then save the master.

What are some common configuration issues that can cause problems with billing for specific parties?

IF you are unable to create invoice then follow the given steps: 
Step 1: Go to Administration Menu
Step 2: Click on Masters
Step 3: Then click on Modify option
Step 4: open master in modify mode
Step 5: Then ensure that correct GSTIN no. has been mentioned in master
Step 6: Ensure that correct address and state are mentioned in master
Step 7: Ensure that Correct station and pincode are specify in the given field in the master

How can I modify the existing item master to change sale and purchase discounts?

To modify the existing master to change sale and purchase discounts in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and choose the item in which you want to change discount.
Step 4: On right hand side you can update Sale Discount and Purc. Discount then save.
Note: Take backup of your data before making any changes.

How can I ensure that all items are properly categorized in their respective groups?

You can ensure that all items are properly categorized in their respective groups in BUSY by checking the Items list. To check it follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters then click on Items.
Step 3: Click on List then select Standard Format and select All Items.
Step 4: You will list of item with their group name so you can check is they are correct or not.

How do I handle discounts and indirect expenses/income tagging in BUSY for accurate reporting?

To handle the discounts and indirect expenses/incomes taggin in BUSY for accurate reporting follow below steps:
Step 1: Go to administration menu and then select masters option.
Step 2: Then select account master to created account ledger of discount with indirect expense/income group name.
Step 3: Then create bill sundry master of discount and tag discount ledger in the bill sundry master in accounting for sale and accounting for purchase.
Step 4: Then click on save button.

How to modify a country code in Party Master if its already added?

To modify a country code in Party Master if its already added in BUSY please follow below steps:
Step1: Go to Administration menu and then click on Masters submenu
Step2: Then click on Account section and select modify option
Step3: Now, open the specific party master and press ALT+M in the country name option displayed on the left side of the screen. Modify the country code as needed, then save the changes by selecting the Save option.

How to enter tax rates in BUSY? Can I customize tax slabs?

You can input the default tax rate in the voucher by either using the F4 shortcut key or selecting the Apply Tax option displayed in the footer section of the voucher.
Further you can also create Tax as per your requirement in BUSY :
Step 1: Go to adminitsration Menu
Step 2: Click on masters
Step 3: Then click on Sale/Purchase type
Step 4: Then click on Add button and create new tax type for the invoice

Can I add more fields like "washing material log" in BUSY?

Yes, you can add more fields like washing material log in BUSY, by modifying the masters and adding master optional field.
To add the optional field in masters in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu and select configuration.
Step 3: Under configuration select master configuration option.
Step 4: In master configuration window you can specfiy the no of optional field required then click on save button.

How can I modify the quantity and unit of an item?

To modify the quantity and unit of an item, you need to follow these steps :
Step 1: Go to administration then masters
Step 2: Select item and click on modify mode for which you want to change the quantity and unit of an item.
Step 3: Open item change quantity and unit and click on save button.
Step 4: Opening stock can change only in begnning financial year and unit only change when there is no transactions.

How do I update the opening stock balance in BUSY

In BUSY, can import it in Item Opening balances from Excel or can add it manually.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Masters from Excel
Step 4: Items
Step 5: Select the Import Option - Modify Existing masters
Step 6: Select the required field and excel column in which that field is specified.
Step 7: Select the excel sheet path and then import it.
Note : Do this process after Data Backup.
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