Frequently Asked
Questions

Q: Can I find out if a supplier's GSTIN is active or not through the software?

Yes, you can check if a supplier's GSTIN is active or not through BUSY by validating their GST number. To do this follow these steps: Step 1: Go to administration menu then select masters menu. Step 2: Select account option then click on modify and select that supplier account. Step 3: After opening it click on validate GSTIN online button next to the GST number and you will the status for the same.

Q: Why is the state code not appearing on invoice, and how can I fix it?

If the state code is not appearing on invoice then might be in the state master it is not specified. To fix this follow the below steps: Step 1: Go to administration menu then select masters option. Step 2: Select misc. masters then choose state option and click on modify. Step 3: Select the state of which state code is not appearing and after opening it mention the correct state code then save.

Q: Can I generate a list from item group wise when I bring out a report?

Yes, you can generate a list from item group wise when you bring out a report in BUSY Accounting software. For open item group wise list follow these steps: step 1: Go in administration step 2: Go in master then go in item step 3: Go in List click on screen step 4: Go in standard format step 5: Go in group of item and mention group name and check list

Q: How to add customers for sale in the Masters section of BUSY Accounting Software?

To add customers for sale in the Masters section of BUSY, follow these steps: Step 1: Open BUSY Software. Step 2: Go to the Administration Menu Step 3: Click on Masters and then click on accounts Step 4: Press enter on add Step 5: Fill in the required Details of party like: name, group, GST no. etc Step 6: Save the information by clicking on the Save button or pressing F2.

Q: I need to add a material center/warehouse location in BUSY. What are the steps?

To add a material center/warehouse location in BUSY, follow these steps: 1. Open BUSY. 2. Go to the Configuration menu. 3. Select the Masters option. 4. Click on Material Centers. 5. Click on Add New Material Center. 6. Enter the details of the new material center, such as name, address, and contact information. 7. Save the changes. Now you have successfully added a material center/warehouse location in BUSY.

Q: I am unable to see the customer name in the sales return even though I had added it during billing. What could be the reason?

To see the customer name in the sales return even though I had added it during billing, You need to add and maintain the party master for the return transaction. For this, you need to follow the below steps: Step 1: Go to Administration. Step 2: then select Masters Step 3: then select Account, Step 4: then select Add and put the relevant information and save the master.

Q: I am getting an error when trying to add stock items in the middle of the financial year. How can I resolve this?

you can add stock item name anytime during the year but if you want to add stock quantity during the year,You need to pass stock jornal voucher for this. For pass stock journal voucher please follow these steps: 1. Go in Transaction then go in stock journal voucher 2. click on add and mention material centre name and mention item in item Generated and mention stock quantity and save voucher

Q: I am getting an error when trying to save GSTIN numbers for parties belonging to the same state. How can I fix this?

If you unable to save GST number in the party master, then you need to check these following steps: Step 1: GST number state code should match with the state you have selected. Step 2: The GST number shoule be 15 characters. Step 3: 8th and 11th characters should be numeric in GSTIN. Step 4: You can validate the GST number and check the status, it should be active.

Q: I want to group multiple items under one name like "undergarment". Can I do this and will it affect past sales data?

If you want to group multiple item in single item group, then you need to create the item group first and then select the same in required items. To create the item group, follow these steps: Step 1: Go to administration section then click on master menu Step 2: Choose the item group option then select the add tab Step 3: Now, create the item group as per need and save the master.

Q: How can I change the state code in the GST number on the invoice to match the party's location?

If you want to change the state code in the GST number of the party then please follow the given steps Step 1: Select party master then press Alt + M Step 2: Now your party master has opened in modified mode here you can edit the GST number of your party to change the state code in GST number. Step 3: Then save with the changes.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can I find out if a supplier's GSTIN is active or not through the software?

Yes, you can check if a supplier's GSTIN is active or not through BUSY by validating their GST number. To do this follow these steps:
Step 1: Go to administration menu then select masters menu.
Step 2: Select account option then click on modify and select that supplier account.
Step 3: After opening it click on validate GSTIN online button next to the GST number and you will the status for the same.

Why is the state code not appearing on invoice, and how can I fix it?

If the state code is not appearing on invoice then might be in the state master it is not specified. To fix this follow the below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select misc. masters then choose state option and click on modify.
Step 3: Select the state of which state code is not appearing and after opening it mention the correct state code then save.

Can I generate a list from item group wise when I bring out a report?

Yes, you can generate a list from item group wise when you bring out a report in BUSY Accounting software.
For open item group wise list follow these steps: 
step 1: Go in administration 
step 2: Go in master then go in item 
step 3: Go in List click on screen 
step 4: Go in standard format 
step 5: Go in group of item and mention group name and check list

How to add customers for sale in the Masters section of BUSY Accounting Software?

To add customers for sale in the Masters section of BUSY, follow these steps: 
Step 1: Open BUSY Software. 
Step 2: Go to the Administration Menu 
Step 3: Click on Masters and then click on accounts
Step 4: Press enter on add 
Step 5: Fill in the required Details of party like: name, group, GST no. etc 
Step 6: Save the information by clicking on the Save button or pressing F2.

I need to add a material center/warehouse location in BUSY. What are the steps?

To add a material center/warehouse location in BUSY, follow these steps:
 1. Open BUSY.
 2. Go to the Configuration menu.
 3. Select the Masters option.
 4. Click on Material Centers.
 5. Click on Add New Material Center.
 6. Enter the details of the new material center, such as name, address, and contact information.
 7. Save the changes.
 Now you have successfully added a material center/warehouse location in BUSY.

I am unable to see the customer name in the sales return even though I had added it during billing. What could be the reason?

To see the customer name in the sales return even though I had added it during billing, 
 You need to add and maintain the party master for the return transaction.
 For this, you need to follow the below steps:
 Step 1: Go to Administration.
 Step 2: then select Masters
 Step 3: then select Account,
 Step 4: then select Add and put the relevant information and save the master.

I am getting an error when trying to add stock items in the middle of the financial year. How can I resolve this?

you can add stock item name anytime during the year but if you want to add stock quantity during the year,You need to pass stock jornal voucher for this. 
For pass stock journal voucher please follow these steps:
1. Go in Transaction then go in stock journal voucher 
2. click on add and mention material centre name and mention item in
 item Generated and mention stock quantity and save voucher

I am getting an error when trying to save GSTIN numbers for parties belonging to the same state. How can I fix this?

If you unable to save GST number in the party master, then you need to check these following steps:
 Step 1: GST number state code should match with the state you have selected.
 Step 2: The GST number shoule be 15 characters.
 Step 3: 8th and 11th characters should be numeric in GSTIN.
 Step 4: You can validate the GST number and check the status, it should be active.

I want to group multiple items under one name like "undergarment". Can I do this and will it affect past sales data?

If you want to group multiple item in single item group, then you need to create the item group first and then select the same in required items.
To create the item group, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the item group option then select the add tab
Step 3: Now, create the item group as per need and save the master.

How can I change the state code in the GST number on the invoice to match the party's location?

If you want to change the state code in the GST number of the party then please
 follow the given steps
 Step 1: Select party master then press Alt + M
 Step 2: Now your party master has opened in modified mode here you can edit the 
 GST number of your party to change the state code in GST number.
 Step 3: Then save with the changes.

Frequently AskedQuestions