Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I edit or update previously saved transport details of parties?

To edit or update transport details of parties in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then click on Modify.
Step 3: Choose your party of which you want to change transporter.
Step 4: You can update or edit transporter name in the Transport field and save changes.
Note: Before you make any changes, please take a backup of your data.

Where can I find the price categories list of items in BUSY?

If you configured prices in item master category wise and want list of them in BUSY, you need to follow these steps:
Step 1: Go to Print / Email / SMS and click on Print Utilties.
Step 2: Click on Price List and can choose Alphabetical / Grouped.
Step 3: Here, you need to mention Date and Price Category ( A-Z) as required and can print / preview / export the list.

How can I update the name of the party in the invoice?

To update the name of the party in the invoice ,please follow below steps: 
Step 1: Go to transaction menu and select Sales Option.
Step 2: And select Add option , here you have to fill all voucehr details and choose ralavant party.
Step 3: After filling all detaisl click on the save button.
Step 4: This same party name will be automatically pick up on the print of Invoice.

Can I see pending job items or party wise reports of sales?

Yes, you can see pending job items or party-wise reports in BUSY, please follow below steps:
Step 1: Go to Display Tab,and then choose Job Work Reports.
Step 2: And select Outside Job work and then selct the Pending job Items report.
Step 3: And for the Party wise sales, go to display menu and select Sales Analysis option.
Step 4: In the sales Analysis, you can see the Party wise option

How to add sale discount during item creation in BUSY?

To add sale discount during item creation in BUSY, you need to follow these steps:
Step 1: Open your company then go to administration menu.
Step 2: Select masters then click on item and choose add option.
Step 3: Enter all the necessary details such as name, group, unit, etc.
Step 4: On right side you will see a field called sale discount in which you can mention your sales discount then save.

I want to modify the HSN code field in the item master to accept digits instead of What is the process to do this?

To change the HSN code field from 4 digits to 6 digits in the item master, follow these steps: 
Step 1:Go to administration.
Step 2:Select masters.
Step 3:Choose item master.
Step 4:Click on modify, search for the item, and open the item master.
Step 5:Look for the HSN/SAC code.
Step 6:Update the HSN code to 6 digits.
Save this master.

Will modifications to items in BUSY carry forward when I do a master carry forward to the new financial year?

It depends on whether the item modifications were made in the previous financial year or the current one. If they were made in the previous financial year, then they will be carried forward to the new financial year. However, if they were made in the current financial year, then they will not be carried forward automatically and will need to be manually entered in the new financial year.

I need to edit the HSN codes in the GST invoices in BUSY. How can I do that?

To modify the hsn code of items in BUSY need to follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: Then in masters select item option and then click on modify option.
Step 3: Then type the name of the item for which hsn need to be changed then in item modify window change hsn code and click on save button.

The changes I made in item masters are not reflecting in the bills. What should I do?

If changes you mad in item masters are not reflecting in the bills then please
follow the given steps
Step 1: Make sure after changes you have save the master with changes
properly.
Step 2: Make sure you are checking the same master.
Step 3: Open the bills one by one and remove the particular item by press F9
and re enter and save voucher.

How do I link my party GST number in BUSY if the GST validation is failing?

In BUSY, You will get the GST validation option in the party master. This option is link with the GST portal which shows that the GST number is valid or not.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Modify
Step 5: Mention the GST number in the required field and click on validate option.
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