Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I view party addresses and GST in BUSY

To view the address and GST details of a party in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account and click on Modify.
Step 3: Select the party name that you want to see the address and GST details of from the dropdown list.
Step 4: A master window will open where you can check the address and GST details of the selected party.

How do I correct incorrect HSN codes in BUSY?

To correct incorrect HSN codes in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Item and click on Modify.
Step 3: Choose your Item name which HSN is incorrect.
Step 4: Update the HSN code in HSN / SAC Code for GST, you can validate the HSN Code to check it is valid or not.
Note: Take backup of your date before making any changes.

I am unable to save customized GST rates in the BUSY. What could be the reason?What is the process to download purchase orders from the previous financial year in BUSY?

To save gst rates you must have user rights to save it:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Tax category
Step 4 : Add gst rates
To download purchase order from previous financial year go to:
Step 1 : Click on administration
Step 2 : Change financial year to previous one
Step 3: Open purchase order list and download it

What are the different product groups available for recording purchases?What is the process to add a new product group for a purchased item?

By default General item group is created in BUSY and for adding new item group in BUSY you need to follow below given steps
Step 1:Go to administration menu and select masters option from it.
Step 2:In masters option click on item group and select add option from it.
Step 3:After that add item group master window will open.
Step 4:Mention the required fields and click to save button.

I am unable to validate the HSN codes from the supply output register report. How can I check which HSN codes are invalid?

To validate HSN code of items in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online and can select Single HSN or Multiple HSN.
Step 3: For all items select multiple and then load data.
Step 4: Select all and click on validate online and can see which HSN Code is valid or invalid.

I want to setup multiple bank accounts in BUSY. Is there a limit? How can I do it?

In BUSY there is no limit to add Bank Accouns. To add them can follow these steps.
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account option and click on Add.
Step 3: Enter your Bank name and group should be Bank Accounts / Bank O/D Account and fill all the necessary details and save.

Why am I unable to see the option to modify UQC under the Unit master?

To modify UQC under the Unit master you can follow the steps. 
Step 1. Go to administration menu click
Step 2. Master click
Step 3. Unit click
Step 4. Click on modify
Step 5. Then open unit in which you want to modify uqc
Step 6. After open unit master you will get option of uqc field
Step 7. Fill uqc and save.

Can I find out if a supplier's GSTIN is active or not through the software?

Yes, you can check if a supplier's GSTIN is active or not through BUSY by validating their GST number. To do this follow these steps:
Step 1: Go to administration menu then select masters menu.
Step 2: Select account option then click on modify and select that supplier account.
Step 3: After opening it click on validate GSTIN online button next to the GST number and you will the status for the same.

Why is the state code not appearing on invoice, and how can I fix it?

If the state code is not appearing on invoice then might be in the state master it is not specified. To fix this follow the below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select misc. masters then choose state option and click on modify.
Step 3: Select the state of which state code is not appearing and after opening it mention the correct state code then save.

Can I generate a list from item group wise when I bring out a report?

Yes, you can generate a list from item group wise when you bring out a report in BUSY Accounting software.
For open item group wise list follow these steps:
step 1: Go in administration
step 2: Go in master then go in item
step 3: Go in List click on screen
step 4: Go in standard format
step 5: Go in group of item and mention group name and check list
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required