Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why am I unable to select "meter" as the UQC for my invoice?

To select meter as the UQC for your invoice you can follow the steps. 
Step 1. Go to administration menu click
Step 2. Mater click
Step 3. Unit click
Step 4. Click on modify
Step 5. Then open unit in which you want to fill uqc
Step 6. After open in uqc field fill unit
Step 7. And save the configuration.

How do I import item master data from Excel into the software?

To import item master date through excel in BUSY, follow the below steps:
Step 1: Go to administration section then click on Data export import option
Step 2: Now, Select Import master from MS excel option then click on item tab
Step 3: To create an item master, choose the necessary fields for item details, pick the Excel sheet with the starting and ending rows of data, and import the sheet.

How do I correct errors in HSN code in the BUSY?

To fix erros in HSN code in BUSY, you need to validate HSN codes of all items by following these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
Step 3: Load your items data and select All.
Step 4: You can validate HSN and check item has valid or invalid HSN codes.

How can i change the purchase account in the purchase type?

To change the purchase account in the purchase type, you need to follow these steps:
Step 1: Take backup of your company.
Step 2: Go to administration menu then select masters option.
Step 3: Select purchase type option and click on modify.
Step 4: Choose the purchase type in which you want to change the purchase account.
Step 5: After opening it change then purchase account in the specify here field then save.

How can I add GSTIN in an existing master in BUSY?

To add GSTIN in an existing account master in BUSY , you can follow these steps:
Step 1: Go to administration then click on master menu
Step 2: Then select the accounts tab then click on modify tab
Step 3: Now select the required master and then mention the GST number in GSTIN field .
Step 4: After mention GSTIN of account , click on validate option and then save the master.

How to mention station and pincode in party master in BUSY?

To mention station and picode in party master in BUSY follow below steps:
Step 1: go to administration menu then select masters submenu
Step 2: Then select account option and then choose modify option
Step 3: After that select the account name in which you want to mention station and pincode and press ok
Step 4: Now specify the details in the respective fields and then select save option to save changes.

How do I remove aliases and replace them with names?

To remove alias from your items and accounts in BUSY, you can follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Item / Account then click on Modify.
Step 3: Select your item / account of which you want remove alias. After opening that can remove that and name and alias can not be same.
Note: Take backup of your data before making any changes.

What is the procedure for deactivate amsters in BUSY ?

There are the steps to be followed for deactivate masters:
Step 1: Go to Administration menu
Step 2: Click on Utilities option
Step 3: Then click on De-activate masters option
Step 4: Then select master type
Step 5: Then select one account or group of accounts
Step 6: Then specify master name and enabel the option of de-activate as Y
Step 7: Then click on save button to to save the changes

How can i create a new item for furniture?

To add new item for furniture in BUSY, follow these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select item option and click on add.
Step 3: Enter the required details such as name, group, unit should be NA and at bottom you need to specify the sales account as furniture account.
Step 4: If furniture account not created then you can create there by pressing F3.

How can I change the name of a broker?

To change the name of a broker in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Salesman / Broker.
Step 3: Click on Modify and choose the broker of which name you want to change.
Step 4: After opening it make the necessary changes and save again.
Note: Take backup of your data before making any changes.
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