Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How can I add new units of measurement, such as cubic meters, square meters, or running meters?
To add new units of measurement, such as cubic meters, square meters, or running meters please follow the below steps:
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Unit and click on Add and enter
Step 3: All the required details such as Name, Print Name, Alias, UQC (for GST e-Return),UQC (For E -bill Way ) and save.
The mobile number/email is not showing up correctly for a customer/vendor. How can I edit this?
To edit your customer / vendor mobile number or email id in BUSY, you need to follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Account then Modify.
Step 3: Select your customer / vendor and after open it you can update the mobile number and email id then save changes.
Note: Take backup of your data before making any changes.
What causes duplicates in the product masters and how can I prevent this from happening?
Duplicate item masters can arise due to various reasons, including incorrect data entry or importing data from multiple sources. To mitigate this, it is crucial to thoroughly review item names before importing them into BUSY, ensuring correct spelling in Excel aligns with BUSY data. If the same item name is created again, BUSY will display an error indicating that the item name already exists.
Can I show freight charges under indirect expenses instead of direct expense in BUSY?
Yes, you can show freight charges under indirect expenses by change the group of account in BUSY. You can follow these steps to modify account.
Step 1: Go to administration section then click on master tab.
Step 2: Select account then click on modify option.
Step 3: Select the required master then change the account group from direct expense to indirect expense group and save the master.
How do I check which all groups and accounts are tagged in BUSY masters?
For check account group tagging in account master list please follow these steps:
1. Go in administration then go in master
2. Then go in Account and click on list
3. Then click on screen and then click on standard format
4. Then click on all accounts and open list
5. click on summary choose parent group then click on show sub detail and click on summarize
I'm having trouble getting a bank account to show up properly in the current assets. It's showing up in the bank record but not in current assets. How can I fix this?
If the bank account is not displaying under current asset in balancesheet then follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account option then select the modify tab
Step 3: After access the bank account master in modify mode, update the bank account group in its field and save the master. Now check the balancesheet again.
I think I tagged the wrong group for a party I created. How can I modify or correct the group tagging?
If you think you tagged the wrong group for a party you created, you need to follow the below steps:
Step 1: Go to Administration, then select Masters, then select Account, then select Modify.
Step 2: Then search for the party name that you want to modify; in this window, you will find your group name, and you can correct the group in party master.
Why can't I see the tax category and units for products in my list? How do I view this information?
To view tax category and units for particular products, please follow these steps:
Step 1 : Click on administration
Step 2 : Select Masters
Step 3 : Select Item
Step 4 : Click on modify
Step 5 : Select desire item for whom you want to view tax catogory and units
Step 6 : Open item and check tax category and units
I am unable to tag certain expenses to the right account head. What should I do to tag them correctly?
To tag expenses correctly in BUSY, you need to ensure that you have created the appropriate account head for the expenses. If you are unable to find the right account head while tagging, you may need to create a new account head specifically for those expenses. Once you have created the account head, you can tag the expenses to the correct account head.
Is it mandatory to select a group in the party? If yes, how do I create a group?
Yes, it is mandatory to create a group in the party in BUSY accounting software. To create a group in BUSY follow below steps:
Step 1: Go to administration menu then select masters submenu
Step 2: Then select account group option and then choose add option
Step 3: After that specify the details in the respective fields and then select save option to create account group